Clients Title

NPES

DECA2

Cottrell Law

MBE

PAC

Solomon Edwards

PrimePay16

Butler County

Sheehy

Allan Myers

DECA

Natural Insight

Atlantic Finacial

Atlantic Financial

Catapult

Elizabeth Carbide Die Co. Inc

Rubino & Company

Rubino & Company

ATRIUM

Interstate

Efficiency3

RadiantBlue

Fortessa

Vistronix, Inc.

Vistronix, Inc., is a leading consulting and strategic outsourcing company serving government agencies and other organizations. Vistronix chose Nortec to replace a legacy phone system with a state-of-art Shoreline IP Telephony system, improving usage, expandability and ultimately cost of operation.

Vistronix founded in 1990, based in McLean, Virginia, with offices located throughout the United States, is one of the country’s leading consulting and strategic outsourcing firms in the United States in the areas of Content Management, Records, Document and Mail Management, Help Desk, Database Management, Enterprise Architecture, Enterprise Application Development and Integration and Grants Management, Proprietary Web-based Framework, Application Procession, Accountability & Data Quality, and funds Reconciliation and Tracking.

The Brookings Institution

Information Technology at the Brookings Institution has grown significantly, paralleling the growth of the Institution’s staff and mission. The IT Services group’s ad hoc attempts to keep up with rapidly increasing demands resulted in a heterogeneous IT platform based on Novell NetWare for core server functions, Microsoft Windows desktop OS, and various applications on the network and desktop. To support current and future organizational requirements for Information Technology, Brookings sought an infrastructure that could be more efficiently maintained. Thus, Brookings chose to standardize on Microsoft Windows Server System, and deployed Microsoft System Management Server and Microsoft Operations Manager to reduce IT costs and improve security, management and performance.

Tate & Tryon

Tate & Tryon is a certified public accounting and technology consulting firm providing its association, construction, consulting, foundation, law, medical, private school, publishing, real estate, and trade show clients with technology, audit, outsourced accounting, tax, financial planning, and recruiting services. The company blends technical skills with a thorough understanding of organizational needs to take ideas from conception to completion. Tate & Tryon professionals include certified public accountants (CPAs), Microsoft Certified Systems Engineers (MCSEs), Microsoft Certified Professional (MCPs), and Certified Management Accountants (CMAs), most of whom have advanced degrees.

Sparta Systems

Founded in 1994, Sparta Systems offers solutions that minimize risk and provide ROI for customers by providing a platform for achieving compliance, improving control and reducing costs. The company maintains an extensive customer base in pharmaceuticals, medical devices, biotechnology, CROs, consumer products, electronics manufacturing and other highly regulated industries. Its corporate office is located in Hamilton, NJ, with offices as well in Singapore, Israel, London and Berlin.

Southwestern Pennsylvania County

This mid-sized county, located in southwestern Pennsylvania has grown over the years into a center of high technology and advanced manufacturing. The county boasts a major university, three colleges, three premier hospitals and efficient access to all cultural, retail and sports activities in the Pittsburgh region.

SMB Legal Firm

This SMB Legal Firm is located in the City of Fairfax, Virginia. Since its founding, it has well established practices in civil litigation, tort, personal injury litigation, land use, education and local government law, family law, creditor’s rights, estate planning, and general business matters. They serve each client faithfully and completely whether that client is a large corporation, a small business, or an individual.

Signature Companies

Signature has multiple facilities, with functions that span four states. Its employees are highly mobile, often working from new homes in remote locations. Corporate communications were starting to become somewhat unreliable, so the network systems team decided it was time to investigate how to best handle infrastructure troubleshooting, performance monitoring, and maintenance. Around the same time, a representative from Nortec, the company’s network systems integrator, paid a visit.

“Nortec helps us with upgrades and problems ongoing, and they’re a great resource whenever something new comes out,” said John Robinson, Network Systems Manager for Signature. “Nortec has always been super responsive—when we call them, it takes no longer than an hour to get a response. They’re amazing.”

“We’d been having all kinds of little troubles, and one major dilemma we face is the large footprint of our company,” said Tim Cullen, Network Systems Operator for Signature. “We were watching our servers for problems, and at the time a Nortec representative came out to speak about another service Nortec offered. He mentioned Nortec’s Network Status Report (NSR) service.”

Secon Corporation

Secon Corporation is a real estate development company known throughout Western Pennsylvania for its innovative office designs, detailed landscaping, energy conservation and excellent locations of its three business parks. Secon has been a full service real estate developer, builder and manager of business environments for over 30 years. With one corporate headquarters, Secon employs 25 full-time employees and between 25-50 additional employees seasonally.

Restore Media

Based in Washington, D.C., Restore Media, LLC, is an integrated media company dedicated to serving the building restoration, renovation, and historically inspired new construction markets. Restore Media offers information for people who restore and renovate old homes and non-residential buildings or who create new buildings in a traditional style.

Restore Media serves the restoration and renovation markets through its market-leading publications, trade shows, conferences, and Internet initiatives. The company produces the Traditional Building Exhibition and Conference and Traditional Building Forum, two trade events, and publishes Clem Labine’s Traditional Building, Clem Labine’s Period Homes, the Preservation Sourcebook, Old-House Journal, Old-House Journal’s Restoration Directory, Old-House Journal’s Traditional Products, and Old House-Journal’s New Old House.

PrimePay

PrimePay is a nationally recognized company with more than 30 offices located across the United States. Payroll processing and tax handling are currently performed in localized Operations Centers, servicing thousands of businesses and generating millions of payroll checks each year. PrimePay offers payroll and related business services in all 50 States.

Pittsburgh Theological Seminary

Pittsburgh Theological Seminary is a graduate professional institution of the Presbyterian Church (U.S.A). Founded in 1794, the Seminary is located in Pittsburgh, Pa., and approximately 310 students are enrolled yearly in the degree programs. It is located in the East Liberty neighborhood of Pittsburgh, Pennsylvania, USA, and houses the largest theological library in the three-state region.

Pioneer Supply Company

Pioneer Supply Company, with locations in Pittsburgh, New Jersey, and Maryland, is a small business that has grown to become the largest distributor of supplies, materials, and tools for sign makers and screen printers in the Tri-State Area.

National Signal Technology

National Signal Technology, Inc (NST) provides signal engineering services to the railroad and mass transit industry. The organization was founded in 1991, and presently has offices in Pittsburgh, Chicago, Louisville, Atlanta, and Omaha.

NST is comprised of a staff of 35 in five offices across the United States. Seth Erwin, Business Analyst, is NST’s sole IT support person – but he has additional help. Nortec has been providing supplemental IT support to NST for 7 years. “If something’s going on that I can’t figure out, I email Nortec and within an hour I have my answer and can get things going again,” says Erwin.

And so when NST’s servers began to fail, NST looked to Nortec for help.

National Pharmaceutical Council

Since 1953, the National Pharmaceutical Council (NPC) has sponsored and conducted scientific, evidence-based analyses of the appropriate use of pharmaceuticals and the clinical and economic value of pharmaceutical innovation. Over the years, breakthroughs in medical treatment through pharmaceuticals have largely improved patient care, but the increased use of pharmaceuticals has also resulted in questions about appropriate use and spending of health care dollars.

Based in Reston, Virginia, NPC supports numerous educational and research ventures advancing the appropriate use of pharmaceuticals for the betterment of human health. Sharing in its vision of demonstrating that pharmaceuticals, when used properly, can improve both patient treatment outcomes and the cost effective delivery of overall health care services, the NPC is supported by more than 20 research-based member companies.

The NPC communicates the economic, clinical and societal value of pharmaceuticals to a variety of health care stakeholders, including patients, clinicians, payers and policy makers through a strategy that includes the development of a wide breadth of intellectual assets, partnerships with member companies and outside organizations, and the dissemination of informative programs and products.

National Lutheran Communities & Services

National Lutheran Communities & Services (NLCS) is a faith-based, not-for-profit ministry of the Evangelical Lutheran Church in America’s (ELCA) Delaware-Maryland, Metropolitan Washington, D.C. and Virginia Synods serving people of all beliefs. NLCS provides seniors with a variety of lifestyle, residential and health care options through retirement communities in Maryland and Virginia.

What once started as a small cottage for seniors in Washington, D.C. is now a family of retirement communities and services. Since its founding in 1890, the organization has continued to expand in order to meet the needs of seniors in its region.

National Association of Manufacturers

The National Association of Manufacturers (NAM) is the preeminent US manufacturers association as well as the nation’s largest industrial trade association, representing small and large manufacturers in every industrial sector and in all 50 states. Manufacturing employs nearly 12 million workers, contributes more than $1.6 trillion to the U.S. economy annually. NAM is the largest driver of economic growth in the nation and accounts for the lion’s share of private sector research and development.

Jeff Colburn, NAM’s Vice President, discussed their pervious infrastructure and shared that their entire association was working with only one physical database server. Colburn was concerned with the organization’s Continuity of Operations Plan and normal failures that any system can experience. He knew NAM would be in serious trouble if it’s one server went down.

Monaloh Basin Engineers

Monaloh Basin Engineers is a 30-year-old, minority-owned business located outside of Pittsburgh, Pennsylvania. Monaloh provides consulting on civil engineering, field surveying services, and construction monitoring to government and private industry. The company does a great deal of work for the Pennsylvania Department of Transportation in addition to preparing Right-of-Way plans for clients. About 25 employees work for the firm.

ModCloth

Built on a foundation of love for vintage and retro clothing, ModCloth.com is an online clothing, accessories, and decor retailer that aims to provide a fun and engaging shopping atmosphere for its customers. ModCloth does this by interacting with customers via social network sites like Twitter and Facebook, requesting feedback through the ModLife Blog and product reviews, and asking customers to vote on potential inventory with the Be the Buyer program. Supplying its customers with the opportunities to have their voice heard is what keeps the company fresh, relevant, and growing by leaps and bounds. With 220 employees in four locations, ModCloth has grown by 43% in the last year.

Lockhart

Founded in 1972, Lockhart Chemical Company is a specialty chemical manufacturer with locations near Pittsburgh, Pennsylvania and Flint, Michigan. In addition to its 60 employees, Lockhart is represented by a network of stocking distributors as well as direct marketing personnel serving the Metalworking and Coating markets worldwide.

Lockhart

Founded in 1972, Lockhart Chemical Company is a specialty chemical manufacturer with locations near Pittsburgh, Pennsylvania and Flint, Michigan. In addition to its 60 employees, Lockhart is represented by a network of stocking distributors as well as direct marketing personnel serving the Metalworking and Coating markets worldwide.

Latin American Youth Center

LAYC decided to bring in an independent consultant to assess the state of the network, make recommendations on critical remedies, and consult on ensuring the robustness of its IT infrastructure. “Another organization had told us about what a great job Nortec had done for them, so we called Nortec to see if there were things we could be doing better,” says Diaz.

“LAYC didn’t know the condition of its network, whether they had correct security, if their servers were built properly, if they had the right ratio of servers to users, or if their applications were configured properly,” says Allen L. Brown, Senior Consultant and Engineer for Nortec Communications.

Nortec began by implementing its Network Status Report (NSR). The NSR assesses the network on a variety of metrics and criteria, and provides reports on the current situation. Nortec engineers then use the NSR to provide recommendations on necessary repairs, reconfiguring, upgrades, or new equipment purchases.

Diaz had been right to worry about the health of the LAYC network. “The NSR pointed out that almost immediately LAYC needed to upgrade its servers to replace some really old servers that were in very important roles. These servers were about to crash and held important data,” says Brown.

KFOURY

Kfoury Construction group, one of the largest general contractors in the DC metro area, was founded in 1982 with the mission to provide superior general contracting and project management services by delivering quality construction projects of exceptional value. Kfoury has been recognized as one of Inc. Magazine’s 500 fastest growing companies. Mid-Atlantic Construction Magazine ranks the company as one of
the top contractors in the Mid-Atlantic region, and the Washington Business Journal consistently ranks Kfoury as one of the region’s top 20 interiors construction firms.

International Agency

An international health agency employing 2000 people in over 30 countries.

HERSHA

HERSHA Hospitality Management, commonly referred to as HHM, is an industry-leading hotel management, investment, and development firm. Their highly experienced organization provides property and asset management services to private and institutional investors, real estate investment trusts and hotel entrepreneurs nationwide. Today, the HERSHA management portfolio includes over 70 full service, select service, and extended stay hotels in the most competitive hospitality markets in the United States. HERSHA Hospitality Management has a focused strategy built on our excellence in driving market share and industry leading operating margins at both branded and independent hotels. Hersha Hospitality Management offers hotel property owners a seamless integration of asset management, sales and marketing, revenue management, information systems, purchasing, accounting, training and human resources.

HCSB

For 114 years, Hancock County Savings Bank has served its community by focusing on home ownership and offering premier mortgage lending products. Since its first mortgage loan was processed in 1899, Hancock County Savings Bank (HCSB) has become one of the community’s leading lenders.

Hancock County Savings Bank

Global InfoTek, Inc

Global InfoTek, Inc. (GITI) is an advanced information technology integration and development company in Reston, Virginia. GITI has been recognized as one of the fastest growing technology companies in the Washington, DC area, having received a perfect rating in an independent survey of its customers by Dun & Bradstreet, as well as DARPA’s “Significant Technical Achievement” award and “Sustained Excellence by a Performer” award. Many DOD and National Security customers are using GITI technology, solutions and services.

Fox & James Inc

Established in 1951 by Robert James, Fox & James is a family-owned business that has grown into one of the leading truck dealers in western Pennsylvania, with two FreightLiner dealership locations in Latrobe, PA and Duncansville, PA. In addition, Fox & James pioneered the concept of full-service leasing in western Pennsylvania. Today Fox & James offers full-service leasing and services for over 300 units from its four lease locations in western Pennsylvania.

Federal Mediation and Conciliation Service

The Federal Mediation and Conciliation Service (FMCS) is a small, independent agency that helps settle labor and management disputes by acting as a neutral third party in the discussion. The Agency helps build better relationships through joint problem-solving and constructive responses to inevitable conflict. In turn, this improves the ability of organizations to create value for customers, shareholders and employees alike, and substantially benefits the national economy. In addition, the Agency concentrates its efforts on assisting employers and employees in coping with the demands of a rapidly changing workplace.

Europ Assistance

Europ Assistance USA takes care of consumers, corporate customers and their employees when the unexpected happens, anywhere in the world, providing immediate support and assistance in times of emergency and distress. Leveraging its worldwide network of 39 always-open multilingual assistance centers and 430,000 partners in 208 countries and territories, Europ Assistance USA provides medical travel assistance and duty of care solutions, identity theft resolution and beneficiary assistance services. Headquartered in Bethesda, MD, Europ Assistance USA is part of the Europ Assistance Group, which is owned by Global 500 insurance conglomerate Generali Group.

ESB Bank

ESB Bank is a Pennsylvania chartered; FDIC insured stock savings bank, which conducts business through 25 offices in Allegheny, Beaver, Butler and Lawrence counties, Pennsylvania. To complement their retail and commercial operations, ESB Bank routinely makes investments in U.S. Government, municipal and mortgage backed securities through its subsidiary savings bank and through its investment subsidiary, PennFirst Financial Services, Inc., a Delaware corporation.

Corporate Security and Investgations

Corporate Security and Investigations (CSI) is a full service, professional investigative and security firm consisting of a team with proven experience and integrity, rendering professional services to a diverse group of clients, including insurance companies, law firms, corporate entities, educational institutions, private individuals, the health care industry and the general public.

William Hickman is the Chief Operating Officer at CSI. He explains that CSI was faced with the question of whether to continue outsourcing their email hosting or to host their own email. The company had been outsourcing their email hosting, but the system was proving unreliable. The lines of communication were often down, and employees lost a lot time tracking down emails to ensure they had been sent, leading to low productivity. CSI thought they’d have greater control hosting their own emails, so Hickman looked into it.

Colonial Webb Contractors

Headquartered in Richmond, VA, Colonial Webb Contractors is the largest commercial mechanical and electrical contractor in Virginia and one of the largest in the Mid-Atlantic, providing comprehensive, single-source construction, service, manufacturing and refrigeration services. Colonial Webb employs 1,400 skilled professionals across Virginia, Maryland, North Carolina and South Carolina and dispatches more than 500 service vehicles throughout the Mid-Atlantic every day to meet its clients’ needs.

Clark Construction

Founded in 1906, the Clark Construction Group provides construction services on major projects throughout the U.S. with revenue over $2 billion dollars. Using an integrated team approach, Clark and Nortec have successfully migrated the company from Novell Netware to a Microsoft Server 2003 platform for its 2000 users. As a result, management of the system has been simplified resolving issues surrounding the integration of business documents, training, and support.

Chromalox

For nearly a century, customers have relied on Chromalox for the utmost in quality and innovative solutions for industrial heating applications. Chromalox manufactures the world’s largest and broadest line of electric heat and control products, including heating components, immersion heaters, circulation systems, heat transfer systems, boilers, industrial and comfort air heating, heat trace cables, sensors and precision electronic controls.
Factory offices, stocking representatives, and more 2,000 authorized distributors around the world carry Chromalox heating components and controls. Chromalox has manufacturing facilities in the United States, Mexico, and Europe, as well as multiple engineering, warehousing and sales locations throughout the Americas, Europe, and Asia. Chromalox, headquartered in Pittsburgh, Pennsylvania, is truly a global supplier providing the highest level of customer support.

Cantor Arkema, P.C.

Cantor Arkema, P.C., founded in 1979, is a Richmond, VA-based law firm combining an established commercial business practice with a highly regarded litigation practice. The firm includes attorneys recognized by their peers as leading practitioners in Virginia and among the best lawyers in America. The combination of business and trial attorneys uniquely positions the firm to handle complex transactional and litigation matters, including mass tort, pharmaceutical, class actions and business litigation. A direct result of the firm’s reputation for experience, results and dedication to its clients, the majority of Cantor Arkema’s clients are referrals from other lawyers.

Butler County, PA

One of 67 counties in Pennsylvania and located in the Pittsburgh metro area, Butler county was named for Revolutionary War General Richard Butler. While the county is home to approximately 184,000 citizens, the county’s information technology department employs 6, and is responsible for all computers, network, and other technology for Butler County Government. The IT Department supports over 600 workstations and 300 printers connected across the County network. Also supported are approximately 40 servers that store data files and provide other functions for County employees

Blake Gastroenterology

Blake GI Associates is the premier surgical center in Philadelphia for gastroenterology care. Blake GI Associates is privately owned, with a multi-racial/ethnic staff of about 20. Having served the community since 1996, Blake GI Associates serves the Greater Philadelphia Metropolitan area by providing colon cancer screenings, evaluations of GERD (acid reflux), stomach cancer, and ulcers.

BioReliance

Founded in 1947 as Microbiological Associates, BioReliance is the largest provider of outsourcing services focused on the rapidly growing biologics sector of the pharmaceutical industry. BioReliance has provided services to over 600 clients annually, including most of the largest pharmaceutical and biopharmaceutical companies in the world.

Beacon Roofing Supply Inc.

Beacon Roofing Supply, Inc. (NASDAQ: BECN), is one of the largest distributors of residential and non-residential roofing and complementary building products in North America, with over $1.5 billion in annual sales and more than 2,500 employees. A leading distributor of roofing materials and building products in the Northeast, Mid-Atlantic, Southeast and Southwest regions of the United States and in Eastern Canada, Beacon’s business combines both new and re-roof applications in residential and commercial markets.

Baltimore Behavioral Health

Baltimore Behavioral Health provides a mix of short-term, long-term and outpatient health services, including substance abuse and detoxification treatment The organization has been providing these life-saving and community -preserving services since 1978.

ASCRS

The American Society of Cataract and Refractive Surgery (ASCRS) is an international, educational society with more than 9,000 members. Its mission is to advance the art and science of ophthalmic surgery and the knowledge and skills of ophthalmic surgeons by providing clinical and practice management education and by working with patients, government, and the medical community to promote the delivery and advancement of high-quality eye care.

Since its founding in 1974, ASCRS has led the field through significant advances in technology and clinical science through its educational programs, publications and on-line resources. ASCRS has become the surgeons’ primary source of up-to-date clinical information, published research, and regulatory information affecting the practice of medicine.

Arson & Company

AIPAC

AIPAC is a 100,000-member grassroots movement of activists committed to ensuring Israel’s security and protecting American interests in the Middle East and around the world. AIPACS’s priority is to ensure that both America and Israel remain strong and that they collaborate closely together. Described by The New York Times as “the most important organization affecting America’s relationship with Israel,” AIPAC advocates for U.S. cooperation with Israel on a wide range of issues.

AHRI

The Air-Conditioning, Heating, and Refrigeration Institute (AHRI) is a trade association representing manufacturers of air conditioning, heating and commercial refrigeration equipment. AHRI’s 300+ member companies account for more than 90 percent of the residential and commercial air conditioning, space heating, water heating, and commercial refrigeration equipment manufactured and sold in North America. AHRI provides advocacy for the HVACR industry, certifies product performance, and provides statistics, tools, and research to support the industry and businesses.