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Picking the Right Managed Service Provider in 5 Easy Steps

Choosing the right Managed Services provider for your business may not be as … predictable… as you expect.

The reason being is that not all MSPs are built the same. Not all IT partners are created equal. Some offer low-cost solutions with fewer assets. Some are elite, and for that you’ll pay the price. Some try to coast down the middle of the road, answering the needs of your middle-of-the-road business.

When you’re making your selection, you have to first identify who you are as a company, and what kind of IT solution you truly need.

Here are 5 things to keep in mind when choosing a managed services provider:

  1. The Right MSP will ask the right questions – about you, your goals and your business.

They will want to know if you require specific resources from your cloud provider. They will want to find out if you need certain characteristics and specifications to run your workload. They will want to know all about your data and your requirements for moving your data. The right MSP will be filled with questions – about you!

  1. Select an MSP that offers a Virtual CIO.

Whether you think you need a CIO right now or not, it’s an asset you want access to. Corporate IT strategy, quarterly technology performance, budget planning, and business impact analysis are all components of Virtual CIO options available by leading MSPs.

  1. The Right MSP will sport a great track record!

It’s important to make sure that the MSP you hire has an IT services pedigree with a track record of solid client retention and professional, knowledgeable consultants – experts who understand what it takes to keep your business up and running within the borders of a predictable IT spend model.

  1. The Right MSP will understand your industry!

A knowledgeable MSP will make recommendations for improvements beyond your hardware. They should provide insight for improved workflow, training, and software systems. The right MSP for your business will be the MSP with the greatest understanding of your business and industry.

  1. The Right MSP will remove the confusion.

The cloud is known for being an abstract amalgamation of benefits and features. There is nothing better than being able to physically enter the cloud experience your company could deploy, before actually making a final decision. Your cloud investment doesn’t have to be confusing.

Managed services is one of the fastest growing sectors in the business technology landscape today. Accounting firms, law firms, professional services organizations – small- and medium-sized businesses in every shape, scope and market – are turning to Managed Service Providers (MSPs) for IT security, data management, 24/7 system monitoring and a variety of business IT services.

Your MSP gives you access to remote Help Desk support, infrastructure management, firewall and virus protection, WAN/LAN health monitoring, scheduled on-site support and more – all focused on keeping your data safe, secure and accessible 24/7.

Your MSP should be your IT protector, facilitator and Sherpa all rolled into one – a provider of IT services designed to help your business operate more efficiently, predictably, and within the scope that fits your specific needs.

If you are choosing a managed service provider, look to Nortec Communications. Nortec is a premier Systems Integrator and Infrastructure leader. Nortec’s solutions are both cloud-based and on-premise in the areas of Unified Communications, Messaging, Management, Storage, Security and Virtualization. Committed to earning the trust of our clients by delivering excellence throughout the entire project lifecycle, Nortec is the winner of several prestigious vendor awards from companies such as Microsoft and ShoreTel. For more information on how Nortec can revolutionize your IT experience, call us at 866-531-1990.