Nortec is committed to provide expert, timely skills to help your company operate an infrastructure that is an asset to your company. Nortec has been providing network support to Washington Small and Mid-Sized Business (SMB) since 1991. Services range from expert responsive support, to proactive system assurance solutions.

MAINTENANCE MATRIX

Perfect for SMB companies who self-maintain but require occasional expert assistance	Eliminate Downtime, and improve performance with 24/7 Managed Services	The best plan in the business; Expert Consulting, Support Management and Monitoring
Consistent, Predictable Certified Services	All the Benefits of Silver Maintenance, plus...	All the Benefits of Gold and Silver Maintenance, plus...
Dedicated L1 & L2 Engineers	Nortec Managed Services	Network Status Report
Discounted Hourly Rates	Higher Rate Discount	Nortec's Lowest Rates
Online Service Reports	Higher Level Engineers	Complete System Assurance
As few as four service hours per month commitment	Monthly Commitment of 16 Service hours per month	Monthly Commitment of 32 Service hours per month

Time & Materials and priority on-site support service calls are handled promptly by Nortec's highly certified engineering staff. All services are available for review 24/7 on our live, online service call tracking site.