Q: You’ve been with Nortec since August, but you’d previously been with Nortec for 6 years. Why did you come back to Nortec?
A: The culture and the people. They’re a good group to work with, and we have the opportunity to work with a variety of clients and challenges, so it’s very fulfilling in terms of helping our customers with technologies and solutions that fit their needs.
Q: Tell us a little bit about your job.
A: I work mostly with small to medium-sized businesses. I help provide strategic direction, security guidance, budget planning, and any sort of escalation that may be needed.
Q: What trends or challenges are you seeing with your customers?
A: They are grappling with the mobile workforce – whether it’s devices like phones and tablets or fleets of laptops. Small and medium-sized businesses usually have a pretty good handle on the servers and backend systems, but at the user level, there are more challenges. Having that centralized management is a really big need. Thankfully, there are some very good cloud solutions today that can help.
Q: Is there one piece of advice you could give your customers?
A: Think long term and think in terms of systems. Think about how that solution will need to be renewed a year from now, and how it integrates with everything else you have.
Q: What would your co-workers or clients be surprised to learn about you?
A: That I have 6 children – 5 boys and a girl! My oldest is 17 (and is doing some IT work himself) and my baby girl is one.
Q: What superpower would you want to have?
A: Teleportation. The commute down I-270 is diabolical.
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