Nortec uses Microsoft Solutions Framework (MSF) project management methodology. MSF has five phases – Envision, Plan, Build, Stabilize, and Deploy. Envisioning, the first phase, is very important and is where the technical professional bridges the gap between business goals and technology.
The technical professional needs to engage the business unit leaders that will be involved with the technical solution being created and understand their key performance indicators (KPIs). He then determines how the technical solution being created will impact the KPIs. Once the information is gathered the envisioning document can be created. This envisioning document should be reviewed with the business leaders to be certain that there is alignment around the technical solution to be created and that there is no miscommunications.
Engage the different business leaders, and understanding their goals to bridge the technology business gap.