Managed Modern Workplace

The nature of how your team works has fundamentally changed. To succeed in this new environment, your IT needs to evolve with you and support your needs. That means it’s proactive, strategic and supports your team anywhere they work. 

Built on the Microsoft 365, The Nortec managed modern workplace gives you an affordable fixed rate for fully managed IT with proactive management, helpdesk support, security and strategic IT consulting from our expert vCIOs. 

What Managed Modern Workplace includes 

IT Support for everyone from the frontline worker to the C-Suite

Our Managed IT support includes unlimited remote-helpdesk support and an escalation process to quickly resolve issues. This way, your team spends time working – not troubleshooting IT problems. This is baked in, and part of the pay-as-you go monthly flat fee. You won’t pay more to stay productive.

Microsoft 365 Support Near You

Microsoft 365 equips your team with the applications they need to perform their jobs from any device without introducing security threats to your organization. including:

Whether you’re working from the office or in your home, your team is protected, productive and better able to serve your clients with Microsoft 365. We recognized that you need more than foundational tools to thrive, which is why the managed modern workplace includes Nortec’s professional services and expert support.

Strategic IT consulting and guidance from your vCIO

Technology is more than plug and play. It can deliver significant competitive advantages, solve problems and offer ways to work more efficiently. Understanding what technology your company should be using is a full-time job. We call it a vCIO – someone who acts as a Chief Information Officer and meets with your leadership regularly to align your technology to your goals and budget.

Customized security solutions

You can’t rely on firewalls as a single solution to protect your business from cybercriminals. Layers of security tailored to how your business operates are necessary to thwart the latest cyberthreats. Nortec will work with your team on setting a defense plan to prevent attacks that will include:

  • Employee training
  • Email filtering 
  • Multi-factor authentication  
  • Mobile device management

Having a plan in place now will prevent issues from arising when the worst-case scenario unfolds. We are here to customize and guide you through properly configuring security tools and ensuring backups are working.

“We choose Nortec because, even though they are based out of Washington D.C., we could not find another company with the depth of knowledge, expertise and level of support they offered us.”– Advicare, a Florida-based business

Proactive management of your IT 

Your IT provider shouldn’t wait around for problems to happen. We proactively manage updates and monitor systems to detect problems and threats before they can impact your workforce, so everything continues to work the way it’s supposed to. 

How Managed Modern Workplace Helps You Manage a Remote Workforce

With the managed modern workplace, we cover the home office too. We understand businesses and your IT systems. This fixed-rate, comprehensive business solution also includes other services like:

  • Unlimited remote support
  • Hyper-collaboration tools, like Microsoft Teams
  • Malicious activity monitoring and alerting
  • Cloud management
  • Strategic IT guidance from our vCIOs

The Nortec Difference

The managed modern workplace is founded on Microsoft 365 and our team has the expertise to fully support every aspect of the solution. We’re a certified Microsoft Gold Partner with multiple gold and sliver competencies. The breadth and depth of our competencies extends across multiple business areas. Our clients benefit from our comprehensive training. Leverage our understanding Microsoft 365 solutions to ensure your team works safely and efficiently from home.

Use our free online calculator and get your free quote.

, Managed Modern Workplace

Nortec Communications - Washington D.C