Unified Communications Facilitate Hyper-Collaboration
At its heart, the goal of unified communications is simple: to make connecting, communicating and collaborating easy and efficient. Modern, distributed workforces in Philadelphia rely on unified communication systems to remain productive and grow. These platforms enable employees to upload and send files, provide updates to coworkers and business partners and participate in meetings from any location.
Never Miss a Call or Update
Businesses are not locked into a 9-to-5 structure. Employees may work flexible schedules and distributed workforces and partners may be in different time zones. You need reliable tools that reflect today’s mobile culture. When employees can’t connect, projects stall, and deadlines are missed. If clients or prospective customers fail to reach your business, you lose opportunities. For your business to succeed, your communication systems need to keep pace.
Flexible Phone Services
When work takes place out of the office, you need a phone system that travels with you and doesn’t require giving out a personal number. Call-forwarding applications turn your smart device or computer into a phone, meaning you never miss a critical update. On-premise and cloud-based solutions are available so you don’t have to choose between leveraging existing infrastructure and enjoying the affordability and scalability of the cloud.
Business Chat Apps
With Microsoft Teams chat isn’t only for internal messages. By establishing private channels, you can securely add third parties to your instant messaging platform. This provides an easy, email-free way to update clients about projects from your mobile device or desktop. Similarly, it is a chance to catch up with other project stakeholders, view and edit documents or connect with the office when you’re on the road.
Tailored, Unified Communication Solutions
We offer a wide range of on-premise, cloud-based and hybrid unified communication solutions for Philadelphia-area businesses. You don’t have to choose between leveraging existing infrastructure and enjoying the affordability and scalability of the cloud. Whether you’re looking to implement a hyper-collaboration platform like Microsoft Teams, manage a feature-rich communication system onsite or you’re ready to take advantage of fully managed, unified communications as a service (UCaaS), Nortec can craft a tailored solution to meet your objectives.
Modern Business Communication Tools
Real-time collaboration tools like Microsoft Teams drive business growth by breaking down work silos. Regardless of location, employees can use innovative technologies to provide feedback and status updates, work side-by-side in a virtual environment on documents, screenshare or join conference calls.
Other opportunities businesses using solutions like Microsoft Teams, Mitel’s MiVoice Connect and MiCloud Connect can capitalize on include:
- Streamline how teams chat, schedule, share documents and manage projects
- Efficiently communicate with colleagues in or out of the office
- Instantly schedule or join meetings
- Transform mobile devices into extensions of desktop phones
- Securely conduct high-quality video conference calls
- Quickly join conference calls without a lengthy dial-in process
Mitel and Microsoft Expertise
Philadelphia-area businesses partnering with Nortec work with a partner who has experience deploying Mitel and Microsoft solutions. We’re continuously focused on finding innovative technologies that enable and drive your business forward. As a trusted Microsoft partner with multiple gold and silver competencies, we have the expertise to help clients in Washington, D.C., Pittsburgh and Philadelphia roll out the unified communications platform that works best, whether that’s Microsoft Teams or Mitel’s MiVoice Connect or MiCloud Connect. Our goal is to help you find the best communication tools for your business.
How Nortec Works With You
We have you covered. When we manage your IT, we take care of your technology so you can focus on your business. Our award-winning managed IT services power small and mid-sized businesses throughout Washington D.C., Pittsburgh, Philadelphia and Tampa with around-the-clock support and expertise.
Consultation
You describe where you are now, problems you’re experiencing and what you want to achieve.
Design a Solution
Using your goals and budget, we design a solution that aligns your IT to empower your business.
Better IT
Your IT friction is eliminated with our flexible solutions and responsive IT support, all at a price you can afford.
“We’ve been with Nortec since 1996. Thanks to their responsiveness and the bulletproof backup and recovery plan they had in place for us, we were able to recover in less than half a day when disaster hit.”
JESUS ROMERO, DATABASE AND TECHNOLOGY DIRECTOR, NPES
