• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Technical Support: 703-288-7230
  • Call: +1-866-531-1990
  • Contact Us
  • Blog
cropped-Nortec-logo-1.png

Nortec Communications

IT Services & Solutions

Menu
  • Cloud
    • Explore the Cloud
    • Why Nortec?
    • Cloud Consulting Services
    • Work With a Microsoft Gold Partner
  • Cloud
      • Explore the Cloud

        The Cloud Experts

      • Why Nortec?
      • Cloud Consulting Services
      • Work With a Microsoft Gold Partner
        • Managed Cloud Services
          • Managed Cloud Services
          • Microsoft 365 Business
          • Managed Microsoft Teams
          • Data Center Services & Management
          • Data Backup and Disaster Recovery
        • Remote Workforce Solutions
          • Communications and Collaboration
          • Cloud Administration
          • Desktop Management
          • Remote Worker Cybersecurity
        • Cloud Cybersecurity
          • Mobile Device Management
          • Identity Management
          • Threat Protection
          • Cybersecurity Training
        • Cloud Infrastructure
          • Azure Partner
          • Data Center Services & Management
          • Hybrid Cloud Computing
        • Solutions
          • On-premise Mitel
          • Microsoft 365
          • Teams
          • Azure
          • Microsoft Licensing
        • Resources
          • Ebooks
          • Cloud Cost Calculator
          • Checklists
          • Case Studies
          • Consultation
          • Blog
  • Services
    • Managed IT Services
    • Cybersecurity Services
      • Identity Management
      • Cybersecurity Awareness Training
      • MDM Solutions
      • Endpoint Security
      • Cybersecurity Consultant
    • Phone Systems
      • Cloud Phones
      • Microsoft Teams
      • Managed Microsoft Teams
      • On-premise Mitel
      • Mitel Support
    • Work With a Microsoft Gold Partner
      • Microsoft Teams
      • Azure Partner
      • MDM Software
      • Microsoft 365
      • Microsoft Windows 10
      • Microsoft Licensing
    • Network Architecture
  • Resources
    • Blog
    • Checklists
    • Videos
    • Infographics
    • Ebooks
    • Case Studies
    • News
  • About Nortec
    • Our Methodology
    • Core Values
    • Leadership
    • Vendor Awards & Competencies
    • Careers
  • Support
  • Contact
  • Book A Consultation

Security is Top Priority: County Upgrades Servers, Exchange and Enterprise Vault

Background

Butler County, Pennsylvania, located in the Pittsburgh metro area, is home to approximately 185,000 citizens.  The County houses various elected offices and provides court and human services for its constituents.

The County’s IT department is responsible for all computers, network, and other technology for Butler County Government and supports over 600 workstations and 300 printers connected across the County network. Also supported are approximately 40 servers that store data files and provide other functions for County employees.

The Challenge

Butler County was running unsupported versions of Microsoft Exchange and Symantec Enterprise Vault, each running on physical servers that were creating technical headaches – and potential security problems as they were running on a network operating system that would soon become unsupported by Microsoft – for Jim Venturini, Butler County’s IT Director and his staff.

“Security is our top priority,” said Venturini.  “But we were running on old hardware that was not compatible with newer versions of Exchange or Enterprise Vault, and that was putting us at risk.”

Venturini knew the County had to upgrade its servers, but also knew that in doing so, would need to upgrade Exchange and Enterprise Vault, as the newer servers would not run older versions of the software.  Venturini says, “Some of our email was not being archived due to outdated software, so we wanted the most updated software for secure archiving.”

The Solution

Butler County’s IT staff had relied on Nortec in the past for support, and while Butler has a small in-house IT team, Venturini needed assistance with making sure his organization had the most updated security strategy in place: “I just want to follow the best practices and stay current with the latest technologies out there – security is really important to us.”

A Nortec Sr. Consultant assessed the project goals and business requirements of the County:  “Because the County was also running Symantec EV for Exchange archiving, that had to be taken into consideration before upgrading their Exchange messaging environment”  In order to meet budgetary constraints, the County elected to adopt a staged approach to the project – whereby, both Enterprise Vault and Exchange were upgraded to intermediary versions.

This opportunity was also used to virtualize both the Symantec Enterprise Vault solution as well as the Exchange environment.  Running these workloads on virtual servers allow for a more cost effective upgrade path in the future – and the County can extend the benefits of their virtual infrastructure to their archiving and messaging solutions.

The Benefits

Since the Enterprise Vault upgrade, Venturini has noticed that response time is much quicker whenever the IT staff needs to retrieve data from the archives.  And on the Exchange side, Venturni noted that email had been delayed for mobile users, but since the Exchange upgrade, email is delivered in a timely manner.

“I’m very pleased with Nortec and the engineer’s expertise,” says Venturini.  “Our next step is to upgrade to Exchange 2013 and Symantec Enterprise Vault 11 – we will be using Nortec for that also.”

For more information on Nortec, please contact [email protected].

Download Case Study

Primary Sidebar

Search

Subscribe to our blog

 


 


 

Footer

nortec logo white

Serving the Atlantic Region from FL to PA

Washington, D.C.

7531 Leesburg Pike, Suite 300, Falls Church, VA 22043

Pittsburgh

102 Broadway Street, Suite #410, Carnegie, PA 15106

Need Support?

703-288-7230 [email protected]

Copyright © 2022 Nortec Communications, Inc. All Rights Reserved.