Nortec Communications
IT Services & Solutions
Nortec Managed Cloud Portal
Modernize IT with cloud—unlock a smarter, faster, and scalable enterprise.
Resolve Microsoft 365 issues fast with unlimited support via the Managed Cloud Portal, covering Outlook, Teams, SharePoint, Defender, and desktop sync.
Automatically track and remove unused Microsoft licenses monthly via the portal, helping reduce costs and improve license allocation efficiency.
Strengthen email security through portal-based configuration of SPF, DKIM, and DMARC, along with Defender setup and admin access management.
Manage user onboarding, offboarding, and documentation centrally in the portal to ensure consistency, compliance, and operational clarity.
Get monthly Secure Score reports and proactive monitoring through the portal, with expert recommendations to continuously improve cloud security.
Request a Quote for our Managed Cloud Portal
Our Trusted Clients
Why Clients Trust Our Managed Cloud Portal Offering
Delivering Expert Support, Security, and Simplicity—All in One Place
“As the CEO of a public relations firm, I want to spend as little time as possible thinking about IT so we can focus more on the areas we excel in and better serve our clients. Working with Nortec has allowed us to do just that.”
Annie Pace Scranton
Pace Public Relations
“Going with the wrong managed IT services team put a damper on our operations, holding us back from success, and making challenges for our small team that simply didn’t need to exist. IT, after all, is central to our business’s work. Nortec was able to help us because they took the time to understand the challenges we were facing and how these problems were affecting our day-to-day operations.”
Healthcare Law Firm in Washington D.C.
“Nortec consistently provides a prompt, professional response to all our IT issues. They are reliable and friendly to work with and I highly recommend them for your businesses IT needs.”
Kathy Cain, Caliber Construction
Controller
“All I did was send a short, detailed email to the Help folks at Nortec… within a few minutes, my issue (a Sharepoint problem) was being fixed and I was able to view its completion in Teams. I’ve spent more time writing this review than I took explaining and getting my issue resolved. (It’s not my first interaction with Nortec; it’s the same result and feeling each time, however.) I know the rest of my company is pleased, too.
“
Judy Bolton
Mindbank Consulting Group
“My experience with Nortec has been nothing but good! From the beginning getting into the Microsoft O365 world and the ongoing changes that come with it, the ups and downs, they have been there for us..
“
Bob Drumm, I.T. Manager
Brookville Equipment Corp.
“The team at Nortec is always very quick to respond which is very helpful when you don’t have time to wait a long time. They seem to understand that a computer problem usually hampers your ability to work. The techs are always very helpful and knowledgeable and can usually fix your problem very quickly. Great team!!!
“
Lorna Soderberg
Manufacturers Standardization Society (MSS)
About Nortec Communications’ Managed Cloud Portal Offering
Nortec delivers expert-managed cloud solutions to simplify IT, boost security, and maximize your Microsoft 365 and Azure investments—all through one powerful, easy-to-use portal.
Our Partners
Your End-to-End Managed Cloud Portal Offering Partner
Unlimited Microsoft Support
Get unlimited support for Microsoft 365 apps, including Office, Outlook, Teams, SharePoint, and Defender—plus resolving synchronization issues with a dedicated lead consultant for personalized service.
Built-In Security Intelligence
Configure and manage SPF, DKIM, DMARC, admin roles, and enterprise apps to strengthen security, backed by monthly Secure Score insights and recommendations.
Smart User & License Control
Streamline user onboarding, offboarding, and access control while routinely removing unused licenses to maximize cost efficiency and resource utilization.
Everything You Need, All in the Cloud
This consultant becomes your single point of contact for all Microsoft 365-related needs, ensuring seamless communication, consistent follow-through, and personalized attention.
We proactively manage support cases, coordinate escalations, and align our services with your business objectives through the portal.
We advocate on your behalf to ensure timely issue resolution and meaningful feature improvements.
This role involves regular check-ins, collecting feedback, and aligning Microsoft updates and roadmap items with your operational goals—all within the portal interface.
We manage the implementation of security protocols such as SPF, DKIM, and DMARC directly through the portal.
Additionally, we monitor policy effectiveness and provide ongoing updates to enhance protection as new threats emerge in your Microsoft environment.
This ensures continuity, clarity, and compliance whenever changes occur—whether new hires, policy updates, or tech rollouts—the documentation is promptly updated in the portal for easy access and future reference.
We analyze data on user activity, storage, app performance, and infrastructure utilization. Based on this insight, we recommend targeted optimizations to reduce costs and improve performance.
These reviews ensure your Microsoft 365 and Azure environments operate efficiently and scale effectively as your business evolves.
Awards & Certifications
Managed Cloud Portal Across the US: By the Numbers
33+ Years
In business
250+
Companies supported
< 60-Minute
Most issues fixed in under an hour
Centralized, Expert-Driven Microsoft Cloud Management
Our Managed Cloud Portal Offering offer a centralized platform to streamline Microsoft 365 and Azure management with expert support at its core.
From user onboarding and license optimization to Defender configuration and real-time monitoring, every task is handled through a single, intelligent portal.
A dedicated Lead Support Consultant ensures your needs are met proactively, while automated processes and detailed documentation reduce risk, improve efficiency, and help you fully leverage your cloud investment.
With the hurdles that come from introducing new technology and solutions into cities, many municipalities have the approach, “If it ain’t broke, don’t fix it.”
When their IT provider was acquired, this law firm faced delays, security risks, and poor service. Nortec stepped in with responsive support, secure infrastructure, and lasting solutions.
After persistent email and access issues stalled their outreach, Pace Public Relations turned to Nortec for fast, strategic IT support that improved reliability, delivery, and daily operations.
After persistent email and access issues stalled their outreach, Pace Public Relations turned to Nortec for fast, strategic IT support that improved reliability, delivery, and daily operations.
Frustrated by slow, unresponsive support, Lippe Taylor turned to Nortec for a 24/7 help desk, faster resolutions, and IT expertise that boosted productivity and enabled major tech upgrades.
Frequent outages and decentralized data led Van Metre to migrate to Azure with Nortec. The result: fewer disruptions, better security, streamlined management—and significant cost savings.
After a phishing breach, Nortec stepped in to stop the attack, restore security, and deliver ongoing IT support and cloud consulting—transforming how the firm protects its data.
After merging with two international firms, Pharmerit partnered with Nortec to consolidate IT systems, enable secure remote work, and support vaccine validation efforts worldwide.
Facing outdated systems and growing security gaps, Schneider Downs turned to Nortec to lead a seamless cloud migration. The result? Zero downtime, stronger security, and a full Microsoft 365 transformation—just in time for a remote work shift no one saw coming.
After losing their IT director, SIA turned to Nortec for strategic guidance, cost savings, and a full Microsoft 365 migration—resulting in faster support, stronger security, and a 10x Secure Score boost.
Frequently Asked Questions
Our Managed Cloud Portal Offering provides comprehensive support for all Microsoft cloud-based services, including Microsoft 365 apps like Word Online, PowerPoint Online, Outlook, Teams, SharePoint, and Defender—as well as Azure services.
We also support desktop synchronization with these applications to ensure a seamless user experience. Additional features include user management, license optimization, email security configurations, proactive monitoring, and documentation management.
All services are delivered through a centralized portal and backed by a dedicated consultant—ensuring efficient operations, visibility, and solutions tailored to your business needs.
Each month, we perform a thorough review of your Microsoft 365 licenses through the portal.
We identify unused or underutilized licenses and help you reallocate or remove them to reduce unnecessary costs.
This process ensures that your organization pays only for what it uses, maintaining optimal license distribution and helping you stay compliant, cost-effective, and better aligned with actual user requirements and business growth.
Security is a core focus of our Managed Cloud Portal.
We configure and maintain essential email security protocols, such as SPF, DKIM, and DMARC, manage admin access levels, and set policies using Microsoft Defender.
Secure Score reports are available to provide a detailed view of your Microsoft 365 security posture, along with actionable insights. For clients on our Managed Modern Workplace plan, these reports are delivered monthly. Continuous monitoring and timely updates help ensure protection against evolving threats.
Our service includes unlimited remote support from certified cloud professionals for all Microsoft 365 cloud applications.
A dedicated Lead Support Consultant is assigned to your account to provide consistent, personalized guidance. Whether it’s resolving issues, managing configurations, or driving cloud-related projects, our team is readily available.
This ensures faster response times, reduced downtime, and a clear escalation path using our Microsoft Advanced Support for Partners contract.
Yes, we provide full support for onboarding and training, available at an additional cost under our Managed Cloud Portal offering.
We help onboard new users with the right access and application setup, ensuring they’re productive from day one. For internal IT teams, we offer training tailored to your Microsoft 365 environment, covering implementation, configuration, and ongoing management.
This ensures your teams are equipped to use tools effectively and securely.
What You Gain with Our Managed Cloud Portal
Simplify IT operations with centralized cloud management that boosts efficiency, visibility, and control across your environment.
Stay ahead of issues with proactive monitoring that minimizes downtime and keeps your cloud systems running smoothly.
Save time and money with automated user and license management that eliminates waste and ensures efficient resource use.
Strengthen your cloud security with built-in protections and compliance tools that safeguard data and access at every level.
Gain peace of mind with expert support that resolves issues quickly and aligns your cloud strategy with business goals.
Request a Quote for our Managed Cloud Portal
