IT support for everyone from the frontline worker to the C-suite
The nature of how your team works has fundamentally changed. To succeed in this new environment, your IT needs to evolve with you and support your needs. That means it’s proactive, strategic and supports your team anywhere they work.
Built on Microsoft 365 Office, this Nortec service give you an affordable fixed rate for fully managed IT with proactive management, helpdesk support, security and strategic IT consulting from our expert vCIOs.
Fully Managed and Supported Microsoft 365 Business
Managed IT Support
Our Managed IT support includes unlimited remote-helpdesk support and an escalation process to quickly resolve issues. This way, your team spends time working – not troubleshooting IT problems. This is baked in and part of the pay-as-you go monthly flat fee. You won’t pay more to stay productive.
Microsoft 365
Equips your team with the applications they need to perform their jobs from any device without introducing security threats to your organization.
Support for Remote Work
Whether you’re working from the office or in your home, your team is protected, productive and better able to serve your clients with Microsoft 365. We recognized that you need more than foundational tools to thrive, which is why the managed modern workplace includes Nortec’s professional services and expert support.
Strategic IT Consulting and Guidance From Your vCIO
Technology is more than plug-and-play. It can deliver significant competitive advantages, solve problems and offer ways to work more efficiently. Understanding what technology your company should be using is a full-time job. We call it a vCIO – someone who acts as a Chief Information Officer and meets with your leadership regularly to align your technology to your goals and budget.
Customized Security Solutions
You can’t rely on firewalls as a single solution to protect your business from cybercriminals. Tailor the layers of security inside Microsoft 365 Business to how your business operates are necessary to thwart the latest cyberthreats. Nortec will work with your team to prevent attacks by creating a defense plan that includes:
Having a plan in place now will prevent issues from arising when the worst-case scenario unfolds. We are here to customize and guide you through properly configuring the security tools and ensuring backups are working.
Microsoft Defender for Business
Defender for Business protects your endpoints whether your email and productivity are on-premises, Microsoft 365, or other solution. So, we’ve made the licensing model flexible and simple. Upon general availability, you will be able to buy direct from Microsoft and via Microsoft Partner Cloud Solution Provider (CSP) channels. It will be available for purchase:
- As a standalone offering, priced at $3 per user per month.
- Included as part of Microsoft 365 Business Premium, our comprehensive security and productivity solution that brings together Microsoft Teams and Office 365 with the essential security tools for small- and medium-sized businesses.
How Microsoft 365 Business Helps You
Manage a Remote Workforce
With Microsoft solutions, we cover the home office too. We understand businesses and your IT systems. This fixed-rate, comprehensive business solution also includes other services like:
- Unlimited remote support
- Hyper-collaboration tools, like Microsoft Teams
- Malicious activity monitoring and alerting
- Cloud management
- Strategic IT guidance from our vCIOs
The Cloud Starts Here
Download Our Free Expert Guide for Maximizing Microsoft Cloud for Your Business
Get A Copy
Proactive Management of Your IT
Your IT provider shouldn’t wait around for problems to happen. We proactively manage updates and monitor systems to detect problems and threats before they can impact your workforce, so everything continues to work the way it’s supposed to.
How We Deliver Customized Managed Services for Businesses in Washington
We have you covered. When we manage your IT, we take care of your technology so you can focus on your business. Our award-winning managed IT services power small and mid-sized businesses in Washington, with around-the-clock support and expertise.
Consultation
You describe where you are now, problems you’re experiencing and what you want to achieve.
Design a Solution
Using your goals and budget, we design a solution that aligns your IT to empower your business.
Better IT
Your IT friction is eliminated with our flexible solutions and responsive IT support, all at a price you can afford.
