Nortec Communications
IT Services & Solutions
A Managed Modern Workplace Services Company
Put the employee experience first and achieve new levels of productivity!
Enjoy fast, unlimited support for your team’s devices, Microsoft 365, and core apps
Stay protected with expert-managed security, including Defender, access controls, and email safeguards
Cut unnecessary costs with monthly license audits and boost efficiency through smart device management and proactive updates
Work with a dedicated consultant who understands your business and helps drive real, ongoing improvement
Gain complete visibility and confidence with clear, up-to-date documentation of your systems and processes
Get a Quote from Our Managed Modern Workplace!
Our Collaborations
Why Clients Trust Our Managed Modern Workplace Services
We deliver secure, efficient, and personalized support that teams can rely on.
“As the CEO of a public relations firm, I want to spend as little time as possible thinking about IT so we can focus more on the areas we excel in and better serve our clients. Working with Nortec has allowed us to do just that.”
Annie Pace Scranton
Pace Public Relations
“Going with the wrong managed IT services team put a damper on our operations, holding us back from success, and making challenges for our small team that simply didn’t need to exist. IT, after all, is central to our business’s work. Nortec was able to help us because they took the time to understand the challenges we were facing and how these problems were affecting our day-to-day operations.”
Healthcare Law Firm in Washington D.C.
“Nortec consistently provides a prompt, professional response to all our IT issues. They are reliable and friendly to work with and I highly recommend them for your businesses IT needs.”
Kathy Cain, Caliber Construction
Controller
“All I did was send a short, detailed email to the Help folks at Nortec… within a few minutes, my issue (a Sharepoint problem) was being fixed and I was able to view its completion in Teams. I’ve spent more time writing this review than I took explaining and getting my issue resolved. (It’s not my first interaction with Nortec; it’s the same result and feeling each time, however.) I know the rest of my company is pleased, too.
“
Judy Bolton
Mindbank Consulting Group
“My experience with Nortec has been nothing but good! From the beginning getting into the Microsoft O365 world and the ongoing changes that come with it, the ups and downs, they have been there for us..
“
Bob Drumm, I.T. Manager
Brookville Equipment Corp.
“The team at Nortec is always very quick to respond which is very helpful when you don’t have time to wait a long time. They seem to understand that a computer problem usually hampers your ability to work. The techs are always very helpful and knowledgeable and can usually fix your problem very quickly. Great team!!!
“
Lorna Soderberg
Manufacturers Standardization Society (MSS)
About Nortec Communication’s Managed Modern Workplace
We provide Managed Modern Workplace services that combine reliable IT support, smart security, and proactive management to keep your business running smoothly.
Our Partners
Why You Should Choose Our Managed Modern Workplace Services
All-in-One IT Support, Anytime
Enjoy unlimited support for desktops, Microsoft 365, standard apps, and printers—backed by a dedicated consultant who knows your business inside and out.
Proactive Management That Just Works
From Intune device setup to monthly patching, licensing audits, and policy updates—we handle it all to keep your workplace secure, efficient, and cost-effective.
Strategic Partnership, Not Just Tech Help
Regular check-ins, detailed documentation, and annual reviews ensure we align with your goals, solve real challenges, and plan ahead for long-term success.
Our Top-Tier Managed Modern Workplace Services
Whether it’s resolving issues, answering questions, or troubleshooting performance, our responsive support ensures your employees stay productive.
We also offer printer support and assign a dedicated consultant for personalized, consistent service.
Regular patching and updates help prevent vulnerabilities and keep systems running smoothly.
This ensures faster setup for new users, fewer support tickets, and an overall better experience for employees working on-site or remotely.
Our team sets up and maintains critical security features like SPF, DKIM, and DMARC for email, improves Defender for Endpoint settings, and manages global admin access and conditional access policies to keep your digital workspace secure and compliant.
By aligning your licensing with actual usage, we ensure you’re only paying for what your business truly needs.
This service not only saves money but also provides visibility into your user base, supporting more innovative IT budgeting and resource planning.
We assign a lead consultant and hold regular check-ins—weekly, monthly, or quarterly—to review performance, address pain points, and explore opportunities for improvement.
Through detailed documentation, ongoing communication, and an annual vCIO review, we become a true partner in your business growth, not just a service provider.
Awards & Certifications
Result-Driven Managed Modern Workplace Services
33+ Years
In business
250+
Companies supported
95.4%
CSAT rating
Proactive, Personalized Workplace Management That Grows With You
Our Managed Modern Workplace service is designed to support your team with a seamless, secure, and efficient digital environment.
From managing devices, apps, and Microsoft 365 tools to optimizing licensing and enhancing security settings, we take a proactive approach to reduce friction and boost productivity.
With a dedicated consultant and regular strategic reviews, we tailor every aspect of the service to align with your business goals and evolving needs.
With the hurdles that come from introducing new technology and solutions into cities, many municipalities have the approach, “If it ain’t broke, don’t fix it.”
When their IT provider was acquired, this law firm faced delays, security risks, and poor service. Nortec stepped in with responsive support, secure infrastructure, and lasting solutions.
After persistent email and access issues stalled their outreach, Pace Public Relations turned to Nortec for fast, strategic IT support that improved reliability, delivery, and daily operations.
After persistent email and access issues stalled their outreach, Pace Public Relations turned to Nortec for fast, strategic IT support that improved reliability, delivery, and daily operations.
Frustrated by slow, unresponsive support, Lippe Taylor turned to Nortec for a 24/7 help desk, faster resolutions, and IT expertise that boosted productivity and enabled major tech upgrades.
Frequent outages and decentralized data led Van Metre to migrate to Azure with Nortec. The result: fewer disruptions, better security, streamlined management—and significant cost savings.
After a phishing breach, Nortec stepped in to stop the attack, restore security, and deliver ongoing IT support and cloud consulting—transforming how the firm protects its data.
After merging with two international firms, Pharmerit partnered with Nortec to consolidate IT systems, enable secure remote work, and support vaccine validation efforts worldwide.
Facing outdated systems and growing security gaps, Schneider Downs turned to Nortec to lead a seamless cloud migration. The result? Zero downtime, stronger security, and a full Microsoft 365 transformation—just in time for a remote work shift no one saw coming.
After losing their IT director, SIA turned to Nortec for strategic guidance, cost savings, and a full Microsoft 365 migration—resulting in faster support, stronger security, and a 10x Secure Score boost.
Frequently Asked Questions
A Managed Modern Workplace service is a fully outsourced solution that takes care of your digital work environment—devices, software, security, and more. It enables your employees to work efficiently with minimal disruptions while ensuring your systems are always up-to-date, secure, and aligned with best practices.
By partnering with experts, you reduce IT overhead, control costs, and empower your team to focus on core business priorities.
Our service includes unlimited support for desktops, laptops, Microsoft 365 (including Office, Teams, Outlook, SharePoint, Intune, and Defender), and commonly used applications such as Adobe and Chrome. We also cover printer issues and provide troubleshooting for Windows-based desktops.
Every client is assigned a dedicated lead consultant, ensuring personalized service and a thorough understanding of your business. We proactively manage issues, provide timely resolutions, and communicate regularly through scheduled reviews.
We use Microsoft Intune to proactively manage your devices, ensuring they are enrolled, secured, and configured according to best practices. We deploy company apps remotely, making setup simple for new employees and consistent across your organization.
Regular patching and policy updates are part of our process, reducing vulnerabilities and minimizing user disruptions. This approach helps improve device performance, security, and employee satisfaction.
Security is a core part of our Managed Modern Workplace service. We configure and continuously monitor email security protocols like SPF, DKIM, and DMARC.
We also manage Defender for Endpoint, global admin permissions, and conditional access policies. By staying on top of security settings and compliance requirements, we reduce your exposure to threats and ensure your workplace meets regulatory standards, without adding extra burden to your team.
Absolutely. We maintain comprehensive documentation of your environment, including onboarding/offboarding processes, network maps, hardware and software inventories, and key contacts.
We also provide regular service reviews, ticket overviews, and an annual vCIO report outlining performance, trends, and future opportunities. Our goal is full transparency, so you always know what’s happening and how your workplace is being managed for success.
How we Differentiate our Managed Modern Workplace Offerings
Eliminate IT headaches with a fully managed workspace that simplifies operations and frees your team to focus on what matters most.
Easily scale your workplace setup to support remote, hybrid, or growing teams without the typical technical or onboarding delays.
Speed up onboarding with pre-configured devices and apps, ensuring every new hire is set up and ready to work from day one.
Maintain business continuity with well-documented systems, processes, and network details accessible whenever needed.
Boost collaboration and productivity with expertly managed Microsoft 365 tools like Teams, SharePoint, and Outlook.
Request a Quote from Our Managed Modern Workplace!
