Power Your Business With Nortec’s Managed IT Services
At Nortec, we provide IT services that empower companies in the Washington, D.C., Pittsburgh, Philadelphia and Tampa metro areas. By creating a unique information technology ecosystem for each client and merging it with our expertise and best practices, we can advise, strategize, plan, implement and manage our clients’ IT as a unified team of managed IT experts.
Our team of IT professionals has the experience and knowledge to support your organization’s specific needs. We use the latest technology tools and processes to deliver high-quality IT services that are reliable, efficient, and cost-effective. Our goal is to help you accomplish your business objectives by providing expert IT advice, solutions and support.
If you are looking for an IT partner that can provide comprehensive IT services and support, contact Nortec today. We will work with you to understand your unique needs and develop a customized IT solution that will help you achieve your business goals.
The Nortec Managed Service Provider (MSP) Difference
Economies of scale
A full entourage of expert IT professionals for much less than the cost of hiring a team yourself.
Scalable cost and solution
Managed IT services grow as you grow and shrink if you downsize easily and efficiently.
Integrate systems
From desktops to mobile devices on the go, we streamline your infrastructure and systems to gain more efficiency.
Flexible solutions
On-premise, full-cloud and hybrid cloud options for unified communications, security and network infrastructure.
Accountability
A dedicated account manager and hands-on support to reduce downtime and protect your hardware investment.
Unmatched security
Managed security, backups and disaster recovery with expert oversight and testing are all integrated into your services.
Enterprise-class environment
All of the options that were traditionally out of the question for SMBs are now possible with Nortec’s Managed IT Services.
Customers Know Us Personally
Since we opened our doors in 1991, the world of technology has changed dramatically, and we’ve changed along with it. The one thing that we’ve never wavered on is our customer-first focus. Customers today ask for us by name and know their dedicated account managers and executive team. We enjoy a personal relationship with clients – they don’t just call us to fix their IT. In turn, we work to ensure our customers are always getting the most from their technology by understanding their needs and advising them on the best technology available for their budgets and their needs.
We work with clients in a wide variety of industries, from small businesses to major corporations. We’ve seen firsthand how technology can help businesses achieve their goals, and we’re proud to be a part of that process. Whether it’s finding the right software to increase efficiency or advising on a complete data center overhaul, we take the time to understand each client’s specific needs so that we can offer tailored solutions.
Our goal is always to provide the best possible customer experience. That means being responsive to our client’s needs, keeping our promises, and going the extra mile to exceed expectations.
Managed IT Services include:
- Dedicated account managers and personal service
- 24/7/365 help desk services
- A team that knows your environment
- Leverage technologies like cloud solutions and hybrid cloud
- Keep your IT aligned with your business goals
- Offer flexible, scalable and secure solutions
- Use our knowledge pool to manage your IT
- Quarterly business reviews and strategic planning with vCIOs
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How Nortec Works With You
We have you covered. When we manage your IT, we take care of your technology so you can focus on your business. Our award-winning managed IT services power small and mid-sized businesses throughout Washington D.C., Pittsburgh, Philadelphia and Tampa with around-the-clock support and expertise.
Consultation
You describe where you are now, problems you’re experiencing and what you want to achieve.
Design a Solution
Using your goals and budget, we design a solution that aligns your IT to empower your business.
Better IT
Your IT friction is eliminated with our flexible solutions and responsive IT support, all at a price you can afford.
“We’ve been with Nortec since 1996. Thanks to their responsiveness and the bulletproof backup and recovery plan they had in place for us, we were able to recover in less than half a day when disaster hit.”
JESUS ROMERO, DATABASE AND TECHNOLOGY DIRECTOR, NPES
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