IT and the needs of organizations are constantly evolving. Managed IT services in particular have had a transformative impact on the way companies operate. Value Added Resellers’ (VARs) approaches in the past may have worked for your organizations, but many Microsoft VARs are now stopping at the sale, with little in the way of ongoing support. Opting to instead utilize comprehensive managed services could actually work in your favor. Here’s what you need to know about the difference between historic VARs and Nortec today, and how you stand to benefit by taking advantage of our approach.
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The Evolution of Value Added Resellers
Over time, the IT landscape has changed, with many companies and managed services providers changing their approach accordingly. However, VARS for Microsoft have taken a step back from the work and fallen into a rut.
Value added resellers (VARs) are firms that enhance the value of third-party products by adding customized products or services for resale to end-users. They generally understand the core software of the product inside and out, as well as the added services available. In the past, VARs would sell and install the product for you.
Today, however, VARs, especially Microsoft resellers, have evolved to simply sell the license only. Customers get what they pay for, no more, no less. There is no training, implementation, maintenance, or ongoing support. Once the sale is complete, the Microsoft reseller will often move on to the next customer.
How Does Nortec’s Approach to Managed IT Services Differ?
Microsoft 365 licensing can absolutely make a difference for organizations. It helps with efficiency, productivity, organization, costs, customer service, employee experiences, and more. However, if you’re only being sold the product with little to no assistance after the ink is dry, you could be at a loss for how to best use the software. You might even find that the software you purchased is overkill or under deployed in the case of cybersecurity needs for your company or doesn’t actually fit your needs.
Nortec takes a different approach. When you partner with us, you not only get discounted Microsoft 365 licensing, but also:
Personalized Service, Support, and Solutions
When we work with organizations, we take time to understand their unique needs, wants, pressure points, challenges, budget, and more. This allows us to deliver custom-fit solutions and support that are fully focused on their goals while also ensuring they get the most out of their Microsoft 365 licensing investment, not just today but into the future. Thanks to our responsive 24/7/365 support desk, consultative approach to managed IT services, and customized support packages, our customers get an added level of support most other VARs don’t offer.
Having a help desk that is available 24/7/365 and often responds in 15–30 minutes is priceless for us. Not only did Nortec help our employees regain a sense of satisfaction, but they also mapped out a significant growth plan, leading to unexpected cost savings.”
— Nathan Marshall, IT Director for Lippe Taylor
Added Value for Microsoft 365 With Cloud Consulting Services
With our consultative approach, companies can rest assured they’re getting the Microsoft 365 licensing that fits their needs rather than the business next door. We help organizations get out of the “It’s good enough for now” mindset, and guide them to embracing the best tools, resources, and procedures for enhancing efficiency, productivity, cost-effectiveness, and customer and employee experiences.
This approach to Microsoft 365 and managed IT services means we’re able to:
- Configure the best security options
- Simplify infrastructure
- Eliminate redundancies
- Consolidate licenses
- Reduce costs, including licensing costs
- Reduce new program deployment times
- Reduce new program management hurdles
- Introduce improved flexibility and scalability
- Optimize onboarding and offboarding
- Reduce the need for help tickets
- Provide immediate support
Are you overpaying for Microsoft licensing?
Reinforced Cybersecurity
In addition, we take cybersecurity into account, not just efficiency. We’ll consider your risks and procedures to help outline the best tactics and structure necessary to deliver your company reinforced cybersecurity on the cloud. In a hybrid and remote world, organizations can rest assured they are working in flexible, as well as secure, environments.
Some benefits you’ll be able to experience with stronger cybersecurity measures on your side include:
- Mitigated risks, including ones for data breaches
- Better protection for identities, devices, and applications
- Reduction in unwanted emails
- Improved security against malware, viruses, and cyberattacks
A VAR can deliver the software you need to enhance your operations, but is simply handing you the product going to be enough for your team to utilize the software to its fullest potential? By working with Nortec, our partners can experience the best of both worlds. You can save money on Microsoft 365 licensing and get the tailored support you require for efficient IT solutions that take your budget, goals, evolving needs, and more into account.
Let’s discuss your unique needs – book a free consultation with Nortec.
