You Could Do More in Microsoft 365
The off-the-shelf Microsoft 365 license you purchase on your own only provides access to a suite of apps at full price. Experts do not configure critical cybersecurity safeguards. No one shows you how to use all the apps and features you pay for. You cannot pick up the phone and call IT support if something breaks.
Nortec’s Managed Cloud Services fill these gaps, starting with cost. When we become your trusted partner, you save on your Microsoft 365 licensing. Our cyber experts tailor and right-size your security plan based on your risk exposure. We show your team how to use apps and streamline their workday. Any time anyone has a question or problem, our help desk is ready and will fully resolve the ticket.
Nortec’s Managed Cloud Services are with You Every Step of the Way
Onboarding and Set up
We onboard users with appropriate access, based on licensing, and configure Outlook mailboxes and your Microsoft 365 applications to ensure your staff is productive and your company is secure.
Employee Training
Tailor employee training to the apps and features you use. For organizations with an internal IT team, we provide training on how to implement, configure and manage Microsoft 365.
Fully Supported Microsoft 365
If you encounter any issues with the Microsoft applications or cloud, our Managed Microsoft 365 support team has you covered with a quick response and friendly, expert care.
Microsoft 365 is more than an Email and Chat Platform
Lacking resources and time to learn about the suite of apps, most businesses only use about 40% of the capabilities available in Microsoft 365. With Nortec by your side, you will get more from your Microsoft spend.
Benefits of Managed Cloud Services from Nortec
Powerful business apps are utilized
Instead of only using Outlook or Teams, your employees adopt other apps in the Microsoft suite, like SharePoint, OneDrive and Delve. Training shows everyone how to use advanced features, quickly collaborate on projects and work smarter.
Cybersecurity is expertly managed
Microsoft 365 has an overwhelming menu of advanced security features, like multifactor authentication and identity management to choose from. Our experts guide you through your options and help you select the right protection for your business.
We then implement the tools and monitor your environment. Your accounts are continuously audited for malicious activities. At any time, you can check what we are doing on your behalf in your security dashboard.
Customized, practical business advice
Your support team will take the time to get to know your organization. Recommendations from your experts apply their Microsoft solution knowledge to your working environment. The result is practical, powerful advice employees will actually follow to increase productivity.
We Help You Become a More Productive, Secure Organization
User management
We provide appropriate levels of access based on your Microsoft licensing and remove access when users leave your organization.
Better productivity tools
As Microsoft adds new features to enhance security and boost productivity on a weekly basis, the solution can evolve with your business.
Straightforward cybersecurity reporting
Every month, we send you your Secure Score, which gives you a holistic picture of your IT security, along with our analysis and recommendations for improving security in your organization.
Gain the Benefits of Working With a Microsoft Gold Partner
Your business will not only grow but gain an advantage when working with an experienced Microsoft Gold Partner. Nortec has maintained a strong relationship with Microsoft since 1996, earning multiple Gold competencies.
Our relationship with Microsoft is not determined by how much our clients spend on services and solutions. Competencies are earned after demonstrating a strong track record of client support. If customers do not vouch that you consistently solve problems and provide exceptional services, you will not be recognized as a trusted partner by Microsoft.
Our managed cloud services offer more resources and capabilities for you. We have insights into new innovations, making it easier to roadmap information. We help with whiteboarding sessions, implement end-of-support solutions or access funding for implementation of new projects. Our knowledge of Microsoft has helped businesses solve a variety of challenges.
How Nortec Works With You
We have you covered. When we manage your IT, we take care of your technology so you can focus on your business. Our award-winning managed IT services power small and mid-sized businesses throughout Washington D.C., Pittsburgh, Philadelphia and Tampa with around-the-clock support and expertise.
Consultation
You describe where you are now, problems you’re experiencing and what you want to achieve.
Design a Solution
Using your goals and budget, we design a solution that aligns your IT to empower your business.
Better IT
Your IT friction is eliminated with our flexible solutions and responsive IT support, all at a price you can afford.
“We’ve been with Nortec since 1996. Thanks to their responsiveness and the bulletproof backup and recovery plan they had in place for us, we were able to recover in less than half a day when disaster hit.”
JESUS ROMERO, DATABASE AND TECHNOLOGY DIRECTOR, NPES
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