Leave Your IT Security With the Experts So You Can Focus on Your Business
At Nortec, Managed IT support services empower companies by creating a unique information technology ecosystem for each client and merging it with our expertise and best practices. We provide guidance, devise strategies, plan, execute, and oversee our clients’ IT needs with a cohesive team of managed IT experts.
Drive Growth With Nortec’s Managed IT Support & Core Services
Many businesses grapple with impersonal IT services, leading them to feel like just another account number, lost amidst a sea of complex, unexplained tech issues. At Nortec, our unique approach sets us apart: we prioritize building deep relationships with each customer, ensuring personalized service at every touchpoint. Our skilled team explains solutions in understandable terms, which is why so many customers trust and choose us for their IT decisions. Building on the foundation of trust and tailored solutions, Nortec offers a comprehensive range of services to address all your IT needs. These include:
Managed IT Services
Your MSP – We use the latest technology tools and processes to deliver high-quality IT services that are reliable, efficient, and cost-effective.
Cybersecurity
Your defense team ensures digital safety with solutions like firewalls, security software, employee training, and endpoint security.
Phone Systems
The epitome of team connectivity. Employees collaborate in real time via cloud-based apps, provide feedback in documents, and update statuses on calls or chats.
Microsoft Modern Workplace
Business demands flexibility. Your company needs reliable, innovative tech. IT solutions should be scalable to adapt to market shifts and operational changes.
Network Architecture
Architecture is key. Network infrastructure is vital for success in cloud-based voice, video, multimedia. Email functionality doesn't ensure unified communications support.
Managed IT Support Service Provider Expectations
We work with clients in a wide variety of industries, from small businesses to major corporations. We’ve seen firsthand how technology can help businesses achieve their goals, and we’re proud to be a part of that process. These Managed IT Support Services can be customized and bundled with other offerings:
- Dedicated account managers and personal service
- 24/7/365 help desk services
- A team that knows your environment
- Leverage technologies like cloud solutions and hybrid cloud
- Keep your IT aligned with your business goals
- Offer flexible, scalable and secure solutions
- Use our knowledge pool to manage your IT
- Quarterly business reviews and strategic planning with vCIOs
Cybersecurity Solutions
Your clients entrust you with safeguarding their confidential data. Are you taking adequate measures to ensure it doesn’t land in the wrong hands? Every one of our cybersecurity solutions creates a fortified, secure operational sphere. Our security solutions include:
- Proactive Measures: Monthly strategic reviews to understand and enhance your security position
- Security Consultation: Detect weaknesses and create plans to safeguard your network
- Security Coaching: Tailored recommendations from a vCIO consultant
- Identity Management: Boost security with role-based controls and multifactor authentication
- Training: Equip your employees to recognize and thwart cyber threats
- Managed EDR: Protect devices, identities, and data without compromising flexibility
- Computer Security: Safeguard information across all employee devices
. - Managed Cybersecurity: Rest easy knowing your network and data is safe
Phone System Solutions
Enable your staff to exchange files, work together on tasks, get essential notifications, and conduct meetings on various devices, irrespective of their location. The solutions you adopt play a pivotal role in your growth potential. Nortec offers a variety of phone system solutions that facilitate teamwork:
- Innovative Communication Tools: Enable real-time collaboration using cloud-based unified communication applications
- Optimized Communication: Instantly schedule/join meetings, extend mobile devices as desktop phone extensions, conduct video conferences securely, and simplify the conference call process
- Top Solutions: Microsoft Teams, Mitel Voice Connect, and MiCloud Connect
Managed Modern Workplace Solutions
Your business needs technology that’s dependable yet innovative. IT solutions must be scalable, allowing companies to stay agile and adapt to market changes and their operational environment. Nortec offers a comprehensive system for Microsoft solutions deployment. With our experience, we advocate for you via Microsoft Partner Support, swiftly match Microsoft solutions to your challenges, ensure appropriate licensing, implement tight security measures, and keep you updated with the following cutting-edge solutions.
- Teams: A dynamic communication platform
- Azure: Cloud flexibility without the migratory hassles
- Enterprise Mobility + Security: Secure devices and accounts of remote/mobile workers
- Office 365: Access critical apps and business email anytime, anywhere
- Windows 11: Support all your team members, from first-line workers to remote staff
- Licensing: Get the right solutions and save with Microsoft licensing experts
Architecting the Right Network
The foundation of your network is vital for cloud-based voice, video, and multimedia. Equip your team to synchronize file repositories, collaborate on projects via version control, receive push notifications, and facilitate virtual meetings across diverse endpoints, irrespective of geolocation constraints. It’s essential to partner with experts in both network infrastructure and cloud solutions.
How Nortec Works With You
We have you covered. When we manage your IT, we take care of your technology so you can focus on your business. Our award-winning managed IT services power small and mid-sized businesses throughout Washington D.C., Pittsburgh, Philadelphia and Tampa with around-the-clock support and expertise.
Consultation
You describe where you are now, your current IT support, budget and goals.
Design a Solution
Based on your objectives and budget, we craft an IT solution tailored to bolster your business.
Better IT
Your comprehensive Managed IT Services solution streamlines your infrastructure, provides access to a team of seasoned IT experts, supports your bottom line with a cost-effective integrative approach, eliminates threats, proactively prevents breaches, and rapidly reduces downtime while protecting your investments.
