Simplify tech management with IT outsourcing built for efficiency.
Avoid costly downtime and benefit from our 99% ticket resolution rate, ensuring smooth business operations.
Save resources with strategic IT outsourcing services, and let us handle your IT needs without additional staffing costs.
Protect your data seamlessly—our cybersecurity in IT outsourcing services safeguards your business with 24/7 monitoring and ransomware protection.
Boost productivity and focus on core business activities while we manage technical challenges.
Achieve compliance easily with our expertise; we ensure your business meets industry standards through effective data security solutions.
Trust our team with 95.4% satisfaction and swift issue resolution.
“As the CEO of a public relations firm, I want to spend as little time as possible thinking about IT so we can focus more on the areas we excel in and better serve our clients. Working with Nortec has allowed us to do just that.”
Annie Pace Scranton
Pace Public Relations
“Going with the wrong managed IT services team put a damper on our operations, holding us back from success, and making challenges for our small team that simply didn’t need to exist. IT, after all, is central to our business’s work. Nortec was able to help us because they took the time to understand the challenges we were facing and how these problems were affecting our day-to-day operations.”
Healthcare Law Firm in Washington D.C.
“Nortec consistently provides a prompt, professional response to all our IT issues. They are reliable and friendly to work with and I highly recommend them for your businesses IT needs.”
Kathy Cain, Caliber Construction
Controller
With 33 years of experience, Nortec’s IT outsourcing services reduce overhead, improve reliability, and provide expert support backed by Microsoft certifications and award-winning service.
Ensure smooth operations with our IT outsourcing. With 99% of tickets resolved in under 48 hours, keep your business running without interruptions.
Experience unmatched IT outsourcing tailored to your needs. We treat you as a partner, with personal attention to ensure your business thrives.
Optimize IT budgets with flexible service packages that eliminate overhead and deliver reliable outsourced IT solutions tailored to your business needs.
Managed IT Services
Offload day-to-day IT tasks with managed services that reduce complexity and align your systems with business goals.
IT Support
Get fast, expert support for users and systems—on-site or remote—backed by structured response protocols and expert escalation paths.
Helpdesk Support
Reduce downtime with responsive helpdesk support that resolves 93% of issues in under 180 minutes, ensuring swift assistance.
Cybersecurity
Protect your business with layered cybersecurity services, including monitoring, incident response, and endpoint protection.
Network Support
Maintain secure, high-performing networks with expert support covering design, deployment, VPNs, and VoIP systems.
Cloud Services
Simplify your cloud environment with Microsoft 365, Azure support, cloud backups, and hybrid cloud integration.
IT Consulting
Drive smarter decisions with strategic IT consulting, vCIO support, and expert planning aligned to business outcomes.
Data Backup & Recovery
Secure your data with managed backup and fast recovery options that ensure business continuity during unexpected events.
Software Management
Ensure compliance and reduce licensing costs with expert software management for your core business applications.
95.4% CSAT
Exceeding client expectations with exceptional service
2 Hours
Rapid ticket resolutions for your critical IT needs
5,000+
End-users concurrently supported
Offload the burden of daily IT management with flexible, reliable services built around your business.
Nortec’s managed IT support is designed for small to midsize companies that need expert help without the cost of an internal IT team. From day one, you get a dedicated team that understands your environment, works at your pace, and adapts to your needs.
We don’t force you into rigid plans—instead, we scope each project individually and offer fixed, transparent pricing. Whether you’re running Microsoft or need help transitioning, onboarding is fast, with no added cost for most clients. You’ll always know who to call, and they’ll know your business by name.
Nortec’s
When you outsource your IT services, you’re partnering with experts to handle your technology needs. This typically includes managing your network infrastructure, data security, and tech support. It allows you to focus on your core business activities while ensuring that your IT systems are efficiently maintained by professionals. IT outsourcing provides access to a wider pool of specialized talent and the latest technology solutions. By leveraging outsourced IT, you gain the benefits of scalable resources without the overhead of an in-house team.
Outsourcing IT services offers numerous advantages. First, it reduces costs associated with staffing and training an in-house IT team. With an experienced IT partner you can access cutting-edge solutions and experienced professionals without the need for constant investment in employee development. Outsourcing also enhances your business continuity strategy, as you’ll have experts ready to support your operations around the clock. Additionally, it provides flexibility, allowing you to scale IT resources up or down based on your business demands, giving you a competitive edge.
Security is a top priority when you outsource IT services. Our comprehensive approach incorporates multiple layers of protection, such as firewalls, intrusion detection systems, and regular security audits. We ensure your data is protected with encryption technologies and adhere to industry best practices to safeguard your network. Routine software updates and patches keep your systems resilient against emerging threats. Our team provides continuous monitoring and rapid response to potential security incidents, offering peace of mind so you can focus on growing your business.
Quality and reliability are crucial when outsourcing IT services. We maintain rigorous standards and utilize proven methodologies to deliver exceptional service. Regular performance assessments and client feedback ensure we meet your evolving needs. Our experienced team deploys robust project management tools and service-level agreements (SLAs) to guarantee timely and efficient delivery. We prioritize transparent communication, providing you with regular updates and insights into your IT infrastructure, ensuring reliability and fostering trust as your dedicated IT partner.
Transitioning to outsourced IT services is designed to be seamless and hassle-free. Once you decide to partner with us, we’ll conduct a thorough assessment of your current IT systems to understand your specific needs. We collaborate closely with your team to develop a tailored transition plan that minimizes disruption. Our experts guide you through each step, from data migration to implementation. We ensure your operations continue smoothly, with minimal impact on your daily activities, so you can enjoy the benefits of a more efficient IT environment.
Free your internal team from day-to-day IT demands by outsourcing to experts who manage systems, support users, and prevent disruptions.
Access Microsoft-certified expertise without growing your payroll, and get high-level support across security, cloud, and infrastructure.
Improve uptime and performance with award-winning IT outsourcing services built to support business continuity and long-term growth.
Get support from a team that knows your business environment, adapts to your pace, and provides solutions aligned to your goals.
Eliminate billing surprises with fixed-rate outsourcing plans that control costs and align IT services with your long-term strategy.