The VoIP phone services provided by the Microsoft Teams phone system can completely transform your company’s communication methods. It enhances your versatility and introduces features that a conventional office phone system doesn’t possess, all without compromising quality.
Microsoft Teams incorporates a calling feature that metamorphoses this hyper-collaboration platform into an ideal cloud-based phone system solution for small businesses. From call forwarding and auto attendants to Direct Inward Dialing (DID) and quality, there’s an equivalence between traditional phones and Teams phones. However, the real advantage of using Teams as a VoIP phone service lies in its work centralization and flexibility.
Experience Connection Freedom With Cloud Phones
Making a call in Teams is a breeze, whether you’re using a desk phone, an app-enabled device, a headset, or your computer. This flexibility allows your employees to take calls on their computers or from anywhere while on a mobile device. Many of our Nortec team members have embraced the convenience of Teams phone features, particularly for staying productive while on the go. Regardless of your chosen method, your business number remains accessible and visible.
Empowering Collaborative Remote Work
Say goodbye to the constraints of traditional phone systems and calling plans. The Teams phone system streamlines remote work and travel by reducing the need for extensive equipment. Now, your employees can effortlessly connect and collaborate from anywhere.
A Centralized Digital Hub
Phones are just a small part of what Microsoft Teams offers in the post-2020 era. It’s a comprehensive platform that seamlessly integrates communication tools like chat, phone calls, and video conferences with a wide range of features to support work, whether you’re in the office or working remotely. Your team can effortlessly share documents, exchange ideas, manage projects, send emails, and much more, all from a single platform, and possibly even from a single device.
Only Pay for Calling Plans You Need
Your Office 365 licensing includes Microsoft Teams. Once it’s set up, your team can make internal calls. However, if your accounting department never makes external calls, you don’t have to buy a phone plan for that team. Or, if you only occasionally make calls to other countries, you can add communication credits to your domestic plan to cover the cost instead of buying an international plan you’ll use infrequently.
Like other cloud-based applications, you’ll pay as you go. If your user base exceeds 100, using VoIP service options may be more cost-effective. It’s always wise to work with a knowledgeable provider, like Nortec, that can guide you towards the best option for your business.
Understanding How the Microsoft Teams Phone System Works
Calling in Teams functions just like a conventional phone system. Once you add a calling plan, you’ll receive your own direct inward dial (DID) number. You can then make and receive calls on your laptop, headset, or traditional phone. If you download the Microsoft Teams app, you’ll be able to use your Teams on any device.
Standard Phone Features in Microsoft Teams
Switching to Teams for your VoIP phone service doesn’t mean you’ll lose out on standard features. You’ll still have access to functionalities like:
- Call forwarding
- Conference calls
- Auto attendant
- Call queues
- Hold music
A Dependable Business Communication App
Much like other applications in Office 365, Teams operates in the cloud. As such, your phone system isn’t dependent on a single office or data center connection. If the data center your phone system relies on faces any issues, Microsoft can seamlessly shift the connection to a different one. Users won’t notice this change, and calls won’t be dropped or missed.
Expect Continuous Improvement as the Microsoft Ecosystem Evolves
Nortec is excited to see the advancements in Microsoft’s AI, Copilot, seamlessly integrate with various Office 365 licensing products and applications, including Teams, Outlook, Word, and PowerPoint. In Microsoft Teams, it’s projected that this AI enhances meeting productivity by summarizing discussions, identifying alignment and disagreements, and suggesting action items in real time. For Outlook users, Copilot is predicted to streamline email management by summarizing lengthy threads and crafting suggested replies. In Word and Excel, this AI aims to empower organizations to analyze data, create data visualizations, draft documents, and incorporate feedback efficiently. Moreover, in PowerPoint, we look forward to Copilot expediting presentation creation and leveraging existing data for a more efficient final product. This innovative integration reflects Microsoft’s commitment to evolving Office 365 to meet evolving workplace needs, offering a powerful solution for enhanced productivity and adaptability.
Work With a Microsoft Office 365 Licensing Expert – Simplify Critical Business Systems
Microsoft experts can do more than save you money. They can provide solutions that simplify the management of your critical business systems and prepare you for the future. Our clients have found value in integrating Teams into the Managed Modern Workplace. This small addition unifies your entire IT ecosystem under one reliable partner. From migrating the office to Teams to exploring the power of Microsoft’s cloud computing platform, Azure, Nortec can make the transition a painless one.