The VoIP phone services provided by the Microsoft Teams phone system can completely transform your company’s communication methods. It enhances your versatility and introduces features that a conventional office phone system doesn’t possess, all without compromising quality.
Microsoft Teams incorporates a calling feature that metamorphoses this hyper-collaboration platform into an ideal cloud-based phone system solution for small businesses. From call forwarding and auto attendants to Direct Inward Dialing (DID) and quality, there’s an equivalence between traditional phones and Teams phones. However, the real advantage of using Teams as a VoIP phone service lies in its work centralization and flexibility.
Experience Connection Freedom With Cloud Phones
Making a call in Teams is a breeze, whether you’re using a desk phone, an app-enabled device, a headset, or your computer. This flexibility allows your employees to take calls on their computers or from anywhere while on a mobile device. Some Nortec staff members prefer the Teams phone feature for its convenience in handling calls on the go. Whichever method you prefer, your business number will be displayed.
A Collaborative Business Communication Tool for Remote Work
Untether your employees from traditional phones and calling plans. The Teams’ phone system simplifies remote work or travel as employees require less equipment to connect and collaborate.
A Centralized Digital Workspace
Phones make up just around 5% of what Microsoft Teams can do. It’s a holistic platform that merges communication tools such as chat, phone calls, and video conferences with features that facilitate work, whether in-office or remotely. Employees can share documents, ideas, manage projects, send emails, and more all from one platform, and possibly from one device.
As you try out Teams or develop a plan for its deployment, seek a Microsoft partner with communication competencies who can aid in the phone system’s configuration and highlight the other tools and app integrations your business should be using.
Only Pay for Calling Plans You Need
Your Office 365 licensing includes Microsoft Teams. Once it’s set up, your team can make internal calls. However, if your accounting department never makes external calls, you don’t have to buy a phone plan for that team. Or, if you only occasionally make calls to other countries, you can add communication credits to your domestic plan to cover the cost instead of buying an international plan you’ll use infrequently.
Like other cloud-based applications, you’ll pay as you go.
PSTN Costs on Microsoft Teams
- Domestic calling plans: $12/user/month
- International calling plans: $24/user/month
If your user base exceeds 100, using VoIP service options may be more cost-effective. It’s always wise to work with a knowledgeable provider like Nortec who can guide you towards the best option for your business.
You Have VoIP Phone Service Options in Teams Too
Voice over internet protocol (VoIP) lets you place calls online. Instead of relying on your local public telephone switch network (PTSN), you connect through the internet using Session Initial Protocol (SIP) trunking. In Teams, you’d buy the phone plan and then plug in your SIP licensing. This cuts costs for organizations with more than 100 users. Plus, it gives everyone access to the call plan instead of siloed access based on specific accounts and/or identities.
More savings kick in when you have 50+ users
When you have more than 50 users, you can bundle the licensing and save even more money. We can get you your own SIP trunk license and hook everything up for you.
Get a cloud phone without buying Microsoft licensing
If you have over 100 users, you can use SIP trunking to get a cloud-based phone without buying Microsoft Office 365 licensing. Call us to see how we can save you money through SIP trunk licensing. (You can also use our Cost Calculator to uncover even more savings!
Understanding How the Microsoft Teams Phone System Works
Calling in Teams functions just like a conventional phone system. Once you add a calling plan, you’ll receive your own Direct Inward Dial (DID) number. You can then make and receive calls on your laptop, headset, or traditional phone. If you download the Microsoft Teams app, you’ll be able to use your Teams on any device.
Standard Phone Features in Microsoft Teams
Switching to Teams for your VoIP phone service doesn’t mean you’ll lose out on standard features. You’ll still have access to functionalities like:
- Call forwarding
- Conference calls
- Auto attendant
- Call queues
- E911
- Hold music
- A Dependable Business Communication App
Much like other applications in Office 365, Teams operates in the cloud. As such, your phone system isn’t dependent on a single office or data center connection. If the data center your phone system relies on faces any issues, Microsoft can seamlessly shift the connection to a different one. Users won’t notice this change, and calls won’t be dropped or missed.
Expect Continuous Improvement as Teams Evolves
Microsoft Teams is not just a phone calling platform. It’s a versatile tool that receives new features and updates every week. To stay up-to-date, consider partnering with an IT provider who is attuned to the latest Teams-related developments. They can help with the implementation of Teams, provide employee training, and update you on new integrations that will be beneficial to your business.
Our Trust in Microsoft Teams Voip Phone Services
We at Nortec have firsthand experience with Microsoft Teams. We migrated to Teams early on, gaining invaluable hands-on experience with the platform. Our team has earned multiple Gold and Silver competencies throughout the years (Microsoft has changed “competencies” to “solutions partners”), and our engineers are certified in Communications. We are your go-to subject matter experts in the Washington, D.C., Philadelphia, and Pittsburgh areas for anything related to Microsoft Teams.
Work With a Microsoft Office 365 Licensing Expert – Simplify Critical Business Systems
Microsoft experts can do more than save you money. They can provide solutions that simplify the management of your critical business systems. Our clients have found value in integrating Teams into the Managed Modern Workplace. This small addition unifies your entire IT ecosystem under one reliable partner. From migrating the office to Teams, to exploring the power of Microsoft’s cloud computing platform, Azure, Nortec can make the transition a painless one.
Eager to learn more about Microsoft Teams?
Feel free to contact Nortec or call us at 866-531-1990 if you have any questions or want to discuss the next steps. We’re here to help you make the most of your business phone services with Microsoft Teams.