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VOIP Phone System

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VOIP Phone Services

Communication and collaboration are central to your business. When employees can’t connect, projects stall, deadlines pass by, and goals stay goals. If clients or prospective customers fail to reach your business, you lose money and opportunities. You need a solid communication system to ensure that business is operating smoothly across all sectors. That’s why Nortec offers VoIP phone services: to streamline communication so your company is always connected.

What is VoIP? 

The VoIP phone system is a cost-effective way to ensure that your company is always in touch with its employees, clients and stakeholders. VoIP integrates call forwarding capabilities to allow your device of choice (desktop, computer or smartphone) to perform like a traditional telephone, so you get consistent service and access to business lines no matter whether you are in the office, at home, or halfway around the globe.

Key Features:

  •  Use any device to make and receive calls while traveling offsite
  • High-quality service and 24/7 support
  • Keeps personal information anonymous for incoming and outgoing calls
  • Call forwarding to other employees or clients
, VOIP Phone Services
, VOIP Phone Services

How Does a VoIP Phone System Work?

Modern VoIP-based cloud phone systems defy the constraints of conventional telephony, allowing computers and other connected devices to communicate via the internet. VoIP stands for voice over internet protocol; an umbrella term covering all services that connect devices through the internet instead of traditional telephone lines.  The system works via transport protocols, which are in charge of establishing connections and ensuring data packets reach their destinations. VoIP also supports authentication, encryption, billing management and many other services available on your phone or computer – all of which you need for effective communication in the modern world.

Who Benefits from VoIP Phone Services? 

VoIP phone services can be used in any organization that wants to reduce operational costs and improve business productivity at the same time. Its portability, security, and range of features make VoIP an efficient communication method for everyone, anywhere. Employees who work remotely or out of the office on a regular basis, managers who are frequently on-the-go, offsite workers, and work-from-home employees alike will benefit from this totally online system. Voip is also a good choice for businesses that need to reach clients and potential customers quickly, as VoIP systems don’t require giving out personal contact information or setting up business lines. 

Advantages of VoIP 

Voip phone services provide many benefits: they improve productivity by facilitating collaboration between employees regardless of their location, and they reduce operational costs by helping your company cut down on hardware expenses. Voip phone systems also provide features such as call forwarding to allow employees to get in touch with co-workers while away from the office – whether that’s offsite or traveling for work. When you’re not able to answer a VoIP call or make one, Voip systems notify you on your desktop, laptop or mobile device. VoIP also provides anonymity of phone numbers for incoming and outgoing calls so companies can ensure the confidentiality of their employees’ personal information. Additionally, Voip offers security features such as authentication, encryption management and billing service which are essential for maintaining business confidentiality.

, VOIP Phone Services

Never miss a critical update. 

Learn more about our cloud-based phone systems. 

Nortec Has You Covered

We take care of the technology so you can focus on your business. Our award-winning managed IT services power small and mid-sized businesses throughout Washington D.C., Pittsburgh, Philadelphia and Tampa with around-the-clock support and expertise. Contact us today for a consultation. 

How Nortec Works With You

We have you covered. When we manage your IT, we take care of your technology so you can focus on your business. Our award-winning managed IT services power small and mid-sized businesses throughout Washington D.C., Pittsburgh, Philadelphia and Tampa with around-the-clock support and expertise.

1

Consultation

You describe where you are now, problems you’re experiencing and what you want to achieve.

2

Design a Solution

Using your goals and budget, we design a solution that aligns your IT to empower your business.

3

Better IT

Your IT friction is eliminated with our flexible solutions and responsive IT support, all at a price you can afford.

“We’ve been with Nortec since 1996. Thanks to their responsiveness and the bulletproof backup and recovery plan they had in place for us, we were able to recover in less than half a day when disaster hit.”

JESUS ROMERO, DATABASE AND TECHNOLOGY DIRECTOR, NPES

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Our Results in Numbers

Established 1991
Active clients 500+ Protected
tickets resolved 3,396 Per year
client satisfaction 95% net promoter score

Testimonials

“I always thought Nortec was too big for me because they’re an advanced security group. I didn’t know they were for the little guys too.”

Kolette Kresses-Piasecki

attorney-at-law and managing partner at Kresses & Piasecki

“They’re our IT department. We reach out to them and they are almost always able to solve the problem within the hour, if not immediately. We absolutely love working with them.”

Debra Schiff

CEO and founder at J Street Group

“With Nortec, we know we have a long-term relationship. They continue to work with us to identify technology priorities and help us make the right decisions to sustain our rapid growth.”

Tenzing Bhutia

Controller at Fastcase

“We’ve been with Nortec since 1996. Thanks to their responsiveness and the bulletproof backup and recovery plan they had in place for us, we were able to recover in less than half a day when disaster hit.”

Jesus Romero

Database and Technology Director at NPES

“Anything we used to do in hours now takes just minutes.”

Imran Khalid

System Administrator at The Interstate Family of Companies

About Nortec

When you partner with us, your needs will always come first. We’ve likely provided IT services for a company like yours and can find solutions to your most complex IT problems. That’s why 1 of every 7 Microsoft enterprise accounts in the Mid-Atlantic is working with us, and it’s how we became one of Microsoft’s Top 200 Partners worldwide.

Whether you’re looking to harness the power of the cloud for your business or you want superior on-site technology, we deliver exceptional solutions backed by expert support. Our system integrators and IT strategists can work with you to deliver a dream IT solution that drives your business toward your goals while taking the weight off your shoulders.

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