National Signal Technology, Inc (NST) provides signal engineering services to the railroad and mass transit industry. The organization was founded in 1991, and presently has offices in Pittsburgh, Chicago, Louisville, Atlanta, and Omaha.
NST is comprised of a staff of 35 in five offices across the United States. Seth Erwin, Business Analyst, is NST’s sole IT support person – but he has additional help. Nortec has been providing supplemental IT support to NST for 7 years. “If something’s going on that I can’t figure out, I email Nortec and within an hour I have my answer and can get things going again,” says Erwin.
And so when NST’s servers began to fail, NST looked to Nortec for help.
