Maximize network performance with our IT network services in Pittsburgh.
Resolve frequent issues faster with network support backed by 99% ticket resolution under 48 hours.
Reduce rising IT costs with Nortec’s cost-effective and dependable network support services.
Prevent unauthorized access and intrusion with our robust network security services.
Ensure complete network alignment with tailored advice and insights from our computer network consultants.
Benefit from quick solutions with a guaranteed 2-hour response time from our Network Operations Center (NOC).
See why our clients depend on us for network support and maintenance.
“As the CEO of a public relations firm, I want to spend as little time as possible thinking about IT so we can focus more on the areas we excel in and better serve our clients. Working with Nortec has allowed us to do just that.”
Annie Pace Scranton
Pace Public Relations
“Going with the wrong managed IT services team put a damper on our operations, holding us back from success, and making challenges for our small team that simply didn’t need to exist. IT, after all, is central to our business’s work. Nortec was able to help us because they took the time to understand the challenges we were facing and how these problems were affecting our day-to-day operations.”
Healthcare Law Firm in Washington D.C.
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John Doe
JD Company
At Nortec, we pride ourselves on delivering exceptional network support services. We are a Microsoft Solution Partner, (Modern Workplace). This status and awards reflect our dedication and expertise.
Optimize your budget with our network support services designed for SMBs. Don’t stress over expensive IT payroll; we provide comprehensive solutions at a fraction of the cost.
Experience fewer disruptions with our network support specialists. We resolve 81% of issues in under 60 minutes, ensuring your business remains productive and efficient.
Gain peace of mind knowing our computer network support specialists are Microsoft certified. We align your IT needs with business goals, providing expert network support you can trust.
Our team employs state-of-the-art tools and techniques to ensure your systems are running smoothly 24/7.
By continuously monitoring your network infrastructure, we detect and address potential problems early, reducing downtime and boosting productivity. Our guaranteed response time ensures critical issues receive immediate attention, minimizing impact on your operations.
With Nortec’s proactive monitoring, you can regain peace of mind and focus on growing your business.
offering crystal-clear voice quality, advanced features, and cost-effective solutions.
Our VoIP support includes full implementation, configuration, and ongoing management of your VoIP systems, ensuring seamless integration with your existing infrastructure.
Benefit from lower operational costs, enhanced collaboration, and increased mobility as your team communicates efficiently, whether in the office or remotely. We provide round-the-clock support to ensure your VoIP system runs smoothly at all times.
leading to frustrating downtime, reputational damage, and costs of up to $4.88 million.
Our network security services prevent these situations with:
Stay protected 24/7 with our comprehensive suite of network security services. Trust in our expertise to keep your business secure against evolving threats.
Our team designs and implements secure, reliable networks that deliver optimal performance, whether you have a small office or a large enterprise. We guarantee consistent coverage, robust security measures, and scalable solutions to grow your business.
Enjoy the benefits of secure and uninterrupted wireless access, enhancing collaboration, mobility, and productivity for your entire workforce.
Nortec’s specialists assess your specific needs to create a network architecture that ensures performance, security, and scalability.
From planning and design to full deployment and ongoing support, our solutions guarantee that your network infrastructure will grow with your business while ensuring reliable uptime, fast data transfer, and top-notch security, enabling your business to thrive.
33 Years
Our experience providing superior IT network support
98%
Of network support requests responded to in under 2 hours
5,000
End users depend on our computer network support technicians
Our network support services offer guaranteed response times and proactive assistance to help you return to work faster. With 250 companies supported, we ensure your needs are always covered.
In addition, our computer network support ensures rapid issue resolution. With 99% of tickets resolved in 48 hours, you’ll enjoy less downtime and more uptime to focus on reaching your business goals.
Our network security services keep your data secure to give you total peace of mind. Backed by a 95.4% customer satisfaction rating, we are fully committed to exceptional service.
Nortec Communications
102 Broadway Street, Suite #410,
Carnegie, PA 15106
Outsourcing network support comes with several advantages. It ensures you get access to industry experts, cutting-edge technology, and round-the-clock monitoring. This combination minimizes downtime and maximizes productivity.
Specialized providers like Nortec can also implement proactive measures to deter cyber threats, keeping your business data secure. Furthermore, outsourcing is often more cost-effective than maintaining an in-house IT team.
Our network support services also offer scalable solutions that grow with your business, ensuring you always have the support you need without overcommitting resources.
Response times can vary, but our network support services in Pittsburgh, PA, prioritize quick resolution of any issues. Typically, 98% of support requests are responded to in under 2 hours, and 99% of tickets are resolved in less than 48 hours.
Our team uses advanced monitoring tools and real-time alerts to identify and solve issues before they escalate. We aim to reduce downtime to an absolute minimum, so your business operations remain unaffected. Our Microsoft-matched Service Level Agreements (SLAs) will outline specific response and resolution times tailored to your needs.
We offer a comprehensive range of network support services to meet your specific needs. These include proactive network monitoring, cybersecurity measures, hardware and software management, and disaster recovery planning.
Our team can also assist with network design and implementation for new setups or upgrades. Each service is geared towards ensuring robust, reliable, and secure network operations.
Our network support services are tailored to fit the unique challenges of local businesses, ensuring seamless connectivity and performance that helps you maximize your productivity.
Our network support services are designed to complement, not replace, your existing IT team. We work collaboratively to fill any gaps and enhance your team’s capabilities. This allows your IT staff to focus on strategic projects while we handle routine maintenance, monitoring, and troubleshooting.
Integrating our services ensures that your business benefits from specialized expertise without overwhelming your internal resources. Our goal is to create a beneficial relationship that drives your business forward efficiently and securely.
Network security is our top priority at Nortec. We employ a multi-layered approach that includes firewalls, intrusion detection systems, and encryption protocols. Regular security audits and vulnerability assessments ensure that your network remains protected against emerging threats.
Our network security services are customized to address the specific risks faced by your business. Additionally, we provide ongoing employee training to ensure your team is aware of best practices and potential threats. This comprehensive approach helps safeguard your valuable business information from both internal and external risks.
Address recurring problems quickly with network support that achieves 99% ticket resolution in under 48 hours.
Lower escalating IT expenses using Nortec’s reliable and cost-effective network support services.
Safeguard your network from unauthorized access and breaches with our powerful security solutions.
Achieve full network optimization through personalized guidance from our seasoned computer network consultants.
Experience swift resolutions with a guaranteed 2-hour response time from our Network Operations Center (NOC).