Nortec Communications
IT Services & Solutions
Pittsburgh IT Support Company
Reduce Disruptions With Our IT Support Services in Pittsburgh, PA
Resolve IT issues faster with our tech support services in Pittsburgh.
Eliminate costly downtime with our reliable IT support that resolves 81% of technical issues in under an hour.
Optimize IT costs with our scalable managed IT support services, designed for small to mid-sized businesses.
Accelerate issue resolution with our 98% response rate in under 2 hours for all helpdesk requests.
Simplify your IT management with our outsourced IT support, taking the hassle off your internal team.
Get reliable IT support when you need it most with remote and on-site assistance from 3 tiers of experts.
Request a Quote for IT Support in Pittsburgh, PA
Clients Who Trust Us
Why Clients Trust Our Tech Support Services in Pittsburgh
Experience peace of mind with responsive computer support and rapid issue resolution.
“As the CEO of a public relations firm, I want to spend as little time as possible thinking about IT so we can focus more on the areas we excel in and better serve our clients. Working with Nortec has allowed us to do just that.”
Annie Pace Scranton
Pace Public Relations
“Going with the wrong managed IT services team put a damper on our operations, holding us back from success, and making challenges for our small team that simply didn’t need to exist. IT, after all, is central to our business’s work. Nortec was able to help us because they took the time to understand the challenges we were facing and how these problems were affecting our day-to-day operations.”
Healthcare Law Firm in Washington D.C.
“Nortec consistently provides a prompt, professional response to all our IT issues. They are reliable and friendly to work with and I highly recommend them for your businesses IT needs.”
Kathy Cain, Caliber Construction
Controller
About Nortec Communications IT Support
For 33+ years, Nortec has been the trusted IT partner for 250+ companies. As a MS Solutions Partner and Mid-Atlantic Partner of the Year, we provide expert IT solutions backed by our certified team.
Our Partners
Experience Unmatched IT Support in Pittsburgh
Reduce Downtime, Boost Productivity
Achieve high business efficiency with our IT support services, resolving most issues in under 60 minutes. Let us handle your tech, so you can focus on growth.
Affordable Managed IT Support Services
Lower your IT costs with our managed IT support services. Benefit from our free consultations and fixed service packages tailored to your needs.
Expert Team at Your Service
Trust our seasoned IT support specialists, all Microsoft-certified, offering personalized solutions. With over 33 years in business, we know how to keep your systems running smoothly.
Discover Our Expert IT Support Solutions in Pittsburgh
By identifying and resolving issues before they escalate, we minimize downtime and keep your operations seamless. We resolve most IT issues in under an hour, reflecting our fast, efficient service.
We also monitor your network, servers, and endpoints 24/7, providing regular updates, patch management, and performance tuning.
Our team also analyzes data to predict and prevent potential failures, allowing you to focus on your business without IT disruptions.
With Nortec, you’ll have immediate access to experienced IT specialists who are dedicated to helping you resume work faster.
We provide trustworthy technical assistance to address your IT concerns swiftly with:
- 24/7/365 support for all cloud services
- 99% of tickets resolved in under 48 hours
- 98% of helpdesk requests answered within 2 hours
Enhance your business continuity and reduce downtime with our responsive helpdesk support. Let us handle your IT challenges so you can focus on achieving your business goals.
Unexpected data loss can severely impact operations, but our 24/7 monitoring ensures your data is always protected and recoverable.
Our services are designed to restore functionality, reducing downtime quickly.
Key benefits of our backup and recovery services include:
- Fast data recovery
- Automated backups
- Secure cloud storage
- Disaster recovery planning
Rest easy knowing your data is protected. Our solutions defend against loss and provide recovery options tailored to your business, so you can focus on growth.
Our robust security measures defend your network from unauthorized access, malware, and other digital dangers.
With 24/7 monitoring from our Network Operations Center, we provide proactive threat detection and rapid response.
Our services include:
- Endpoint protection
- Next-gen firewall protection
- Intrusion detection/prevention
- Security patching and monitoring
We customize our security solutions to meet your needs, ensuring your business stays secure and resilient against emerging threats.
Our migration support ensures smooth, secure transfers of data and applications without downtime. We handle your virtual machines, offering a cost-effective, server-free model.
Our cloud solutions include:
- Hybrid cloud integration
- Azure services and backups
- Cloud security and consulting
Optimize your Microsoft 365 subscription through our Managed Modern Workplace, allowing you to fully leverage its features.
Each month, you’ll receive a Secure Score review with recommendations to stay ahead of security risks and enhance productivity.
Awards & Certifications
Benefit From Exceptional IT Support Services in Pittsburgh, PA
95.4%
Customer satisfaction rating
81%
Of IT issues resolved within 60 minutes or less
5,000
End users support by our IT support and services
Your Trusted Tech Support Partner with 33 Years of Excellence
Maximize your productivity with our managed IT support services. With over three decades of expert experience, we ensure a quick 2-hour response time for any IT issue.
Save on IT payroll costs by partnering with a company that knows your business. Our tailored IT support services offer flexibility and ensure solutions fit your needs precisely.
Experience unrivaled professional stability with a 95.4% customer satisfaction rating. Our personalized approach means you know your Nortec support team by name, ensuring total trust and efficiency.
Nortec Communications
IT Support in Pittsburgh
102 Broadway Street, St #410,
Carnegie, PA 15106
Comprehensive IT Services in Pittsburgh, Pennsylvania
Access a full range of IT services tailored to meet your business needs, right here in Pittsburgh.
With the hurdles that come from introducing new technology and solutions into cities, many municipalities have the approach, “If it ain’t broke, don’t fix it.”
2 With the hurdles that come from introducing new technology and solutions into cities, many municipalities have the approach, “If it ain’t broke, don’t fix it.”
Frequently Asked Questions about Our Pittsburgh IT Support
We provide comprehensive IT support tailored to your business needs, including managed services, network security, data backup, and recovery. Our proactive maintenance ensures minimal downtime and optimal performance.
With our IT support in Pittsburgh, you’ll benefit from 24/7 monitoring, help desk services, and strategic IT consulting. We also partner with industry-leading providers to offer cutting-edge solutions and personalized support, ensuring your technology infrastructure aligns with your business goals.
Time is money when it comes to dealing with IT issues. With our managed IT support, 98% of helpdesk requests receive a response within 2 hours. We also resolve 99% of tickets in under 48 hours, ensuring your business faces minimal disruptions.
Our team resolves the majority of technical issues in an hour or less, and we leverage remote access tools for immediate troubleshooting and have on-site support available for more complex issues.
Managed IT support services offer a more cost-effective solution compared to hiring and maintaining an internal team.
With Nortec, you don’t need an IT department. Our comprehensive services, including proactive monitoring and responsive helpdesk services, help reduce your IT support costs while providing access to a full team of certified experts. We also guarantee quick response times, so you’re never left waiting for tech support.
By resolving issues quickly and minimizing downtime, Nortec’s IT support keeps your team focused on business goals instead of tech problems.
With most IT issues resolved in under 60 minutes, our IT support services ensure that technical hiccups don’t slow you down.
Our tech support also includes system monitoring, patch management, and proactive maintenance to keep your IT infrastructure running smoothly.
Absolutely, scalability is at the core of our IT support offerings. Whether you’re expanding your workforce or opening new locations, our IT support in Pittsburgh adapts to your growth. We offer flexible packages and services that can be scaled up or down based on your requirements.
Our proactive planning ensures that your technology infrastructure can grow seamlessly with your business. With our scalable solutions, you can focus on growth without worrying about technology bottlenecks.
Resolve IT Issues Faster with Expert IT Support in Pittsburgh
Eliminate costly downtime with our IT support, offering guaranteed fast response and expert resolution.
Keep workflows uninterrupted with proactive monitoring and tailored IT solutions for seamless business operations.
Rest easy knowing your business is protected around the clock with our expert, 24/7 IT support.
Ensure business continuity with our proactive IT management, preventing disruptions before they happen.
Get the support you need, wherever you are, with our combined onsite and remote IT solutions.
Request a Quote for IT Support Services in Pittsburgh
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