Gain Complete Security Visibility with Managed EDR

Proactive Endpoint Detection and Response with Expert Managed EDR

Detect and neutralize identity-based threats with managed EDR, preventing unauthorized access before damage occurs.

Respond to endpoint security incidents in real time with expert-managed EDR, minimizing downtime and protecting operations.

Analyze endpoint and identity activity monthly to identify risks and continuously improve security.

Keep endpoint and identity systems up to date with proactive maintenance, threat intelligence, and policy adjustments.

Maintain compliance and audit readiness with detailed reporting, incident documentation, and expert oversight.

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Our Clients

Why Clients Trust Our Managed EDR and ITDR Solutions

Trust our experts for proactive EDR and ITDR, ensuring fast detection and rapid remediation.

“As the CEO of a public relations firm, I want to spend as little time as possible thinking about IT so we can focus more on the areas we excel in and better serve our clients. Working with Nortec has allowed us to do just that.”

Annie Pace Scranton

Pace Public Relations

“Going with the wrong managed IT services team put a damper on our operations, holding us back from success, and making challenges for our small team that simply didn’t need to exist. IT, after all, is central to our business’s work. Nortec was able to help us because they took the time to understand the challenges we were facing and how these problems were affecting our day-to-day operations.”

Healthcare Law Firm in Washington D.C.

“Nortec consistently provides a prompt, professional response to all our IT issues. They are reliable and friendly to work with and I highly recommend them for your businesses IT needs.”

Kathy Cain, Caliber Construction

Controller

“All I did was send a short, detailed email to the Help folks at Nortec… within a few minutes, my issue (a Sharepoint problem) was being fixed and I was able to view its completion in Teams. I’ve spent more time writing this review than I took explaining and getting my issue resolved. (It’s not my first interaction with Nortec; it’s the same result and feeling each time, however.) I know the rest of my company is pleased, too.

Judy Bolton

Mindbank Consulting Group

“My experience with Nortec has been nothing but good! From the beginning getting into the Microsoft O365 world and the ongoing changes that come with it, the ups and downs, they have been there for us..

Bob Drumm, I.T. Manager

Brookville Equipment Corp.

“The team at Nortec is always very quick to respond which is very helpful when you don’t have time to wait a long time. They seem to understand that a computer problem usually hampers your ability to work. The techs are always very helpful and knowledgeable and can usually fix your problem very quickly. Great team!!!

Lorna Soderberg

Manufacturers Standardization Society (MSS)

About Nortec’s Managed EDR Services

With over 33 years of experience, Nortec delivers tailored IT solutions for SMBs. We specialize in managed services, cybersecurity, and consulting to support your business goals.

Our Trusted Partners

— OUR SERVICES

Proactive Endpoint Security with Managed EDR

Advanced Threat Detection

Leverage cutting-edge technology to detect and block cyber threats before they can impact your business. Managed EDR continuously scans for malicious activity across your endpoints.

Rapid Incident Response

When threats are detected, we act quickly. Our expert team isolates affected devices, removes malware, and implements patches, minimizing disruption and safeguarding your business.

Ongoing System Maintenance

Ensure your EDR solution is always up-to-date. We handle regular updates, checks, and optimizations, so your security stays strong against evolving cyber threats.

Managed EDR

Tailored EDR Solutions to Safeguard Your Endpoints

Receive a customized EDR strategy that fits your unique needs, empowering your business with effective, scalable endpoint protection and efficient risk mitigation.

Our proactive monitoring reviews logs, alerts, and vulnerabilities, identifying any potential risks before they escalate.

This ensures that your network remains secure and protected from breaches, giving you peace of mind and allowing you to focus on your business operations without fear of cyberattacks.

In the event of a security incident, affected devices are swiftly isolated, and malicious software is removed to prevent further damage.

Necessary patches and updates are applied promptly, closing vulnerabilities and preventing future attacks.

This efficient incident response process ensures any damage is mitigated in real-time, and your system’s integrity is restored quickly, giving you ongoing protection from evolving threats.

Regular maintenance ensures your EDR software and agents are always up-to-date with the latest security enhancements, protecting your systems from emerging threats.

Routine checks help reduce risks and maintain optimal network performance. This proactive approach to system updates ensures your security stays strong and your infrastructure is always protected from vulnerabilities.

By tracking detection, response, and remediation efforts, you stay informed about any threats your organization faces.

These reports not only help you understand current risks but also guide future decisions on strengthening your security strategy, ensuring your protection evolves in line with the latest threats and best practices.

By conducting monthly reviews, you can prevent unauthorized access and protect sensitive data from potential threats.

Continuous updates to your identity protection policies, driven by the latest threat intelligence, safeguard employee and client information.

This reduces risk, ensures compliance with regulations, and strengthens your overall cybersecurity defense, allowing you to protect your business and its assets confidently.

Our Awards

Result-Driven Managed EDR Services for Your Business

33 Years

Decades of trusted experience protecting businesses

24/7/365

Always-on monitoring to stop threats before they cause damage

< 60-Minute

Most issues resolved in less than an hour to minimize disruption

Managed EDR Services

End-to-End Threat Protection & Response

Nortec’s Managed EDR and Identity threat protection services provide comprehensive, layered defense across your entire environment.

With 24/7 monitoring, monthly security audits, and ongoing analysis of endpoint and identity activity, threats are identified and neutralized before they escalate.

When an incident occurs, our response includes immediate isolation of affected devices or accounts, targeted remediation, and thorough patching to prevent reoccurrence.

Regular updates ensure your systems remain secure, while detailed reporting and documentation give you full visibility into your threat landscape. This integrated, evolving solution helps you stay ahead of modern cyber risks with confidence.

Stop Malware in Its Tracks with Managed EDR

Prevent ransomware and other malware from spreading across your network with our comprehensive managed EDR service.

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IT Support From Nortec Delivers Efficiency to WV Municipality
WV Municipality

With the hurdles that come from introducing new technology and solutions into cities, many municipalities have the approach, “If it ain’t broke, don’t fix it.”

Healthcare Law Firm Finds Ongoing IT Support With Nortec
300CS Law Firm Specializing in Healthcare

When their IT provider was acquired, this law firm faced delays, security risks, and poor service. Nortec stepped in with responsive support, secure infrastructure, and lasting solutions.

Drive Communications Success With Strategic IT Support
Pace Public Relation

After persistent email and access issues stalled their outreach, Pace Public Relations turned to Nortec for fast, strategic IT support that improved reliability, delivery, and daily operations.

How JLRG Cut Monthly IT Support Costs By 60_
Hank’s Oyster Bar

After persistent email and access issues stalled their outreach, Pace Public Relations turned to Nortec for fast, strategic IT support that improved reliability, delivery, and daily operations.

Nortec’s Help Desk Delivered for Lippe Taylor
Lippe Taylor

Frustrated by slow, unresponsive support, Lippe Taylor turned to Nortec for a 24/7 help desk, faster resolutions, and IT expertise that boosted productivity and enabled major tech upgrades.

Cloud Consulting From Nortec Centralizes IT For Van Metre Companies
Van Metre

Frequent outages and decentralized data led Van Metre to migrate to Azure with Nortec. The result: fewer disruptions, better security, streamlined management—and significant cost savings.

Proactive Managed IT Services Halts Law Firm Hack
Kresses & Piasecki Legal, P.C.

After a phishing breach, Nortec stepped in to stop the attack, restore security, and deliver ongoing IT support and cloud consulting—transforming how the firm protects its data.

Nortec Consolidates Infrastructure for Global Business Pharmerit
Pharmerit

After merging with two international firms, Pharmerit partnered with Nortec to consolidate IT systems, enable secure remote work, and support vaccine validation efforts worldwide.

Nortec Guides Schneider Downs Through Digital Transformation
Schneider Downs

Facing outdated systems and growing security gaps, Schneider Downs turned to Nortec to lead a seamless cloud migration. The result? Zero downtime, stronger security, and a full Microsoft 365 transformation—just in time for a remote work shift no one saw coming.

Why a Security Industry Leader Chose Nortec as Their IT Provider
Security Industry Association (SIA)

After losing their IT director, SIA turned to Nortec for strategic guidance, cost savings, and a full Microsoft 365 migration—resulting in faster support, stronger security, and a 10x Secure Score boost.

Company outgrows IT support provider and looks to Nortec to take over
Brown Harris Wealth Management | No Tech Stress, Just Smooth Days with Nortec

For this financial services firm, managing technology was outside their expertise and an increasing source of stress. They turned to Nortec for tailored IT solutions, 24/7 support, and the security and compliance required in the highly regulated securities industry.

Upgrade IT Support Service Within A Static Budget
Atlantic Foods | Stronger Security, Smoother Operations with Nortec

When security worries started to weigh on their operations, Atlantic Foods team knew they needed expert help. Nortec stepped in with Microsoft 365, strengthened protections, and friendly, dependable support that made technology one less thing to stress about.

Frequently Asked Questions

Managed EDR enhances your cybersecurity by providing continuous, real-time monitoring of your endpoints to detect and respond to potential threats. Unlike traditional security measures, which can miss advanced threats, EDR analyzes the behavior of your systems, spotting suspicious activities before they escalate. Nortec’s managed EDR ensures your business is always protected by detecting issues early, preventing attacks, and reducing the risk of data breaches or operational downtime with proactive threat management.

Managed EDR services help prevent data breaches by continuously monitoring your systems for suspicious activity. Nortec uses advanced threat detection tools to analyze endpoint behavior, identify anomalies, and block potential threats before they can escalate into a full-blown attack. If a threat is detected, our team acts quickly to isolate the affected systems, minimizing damage and protecting your sensitive data. EDR goes beyond just detection—it provides rapid response to contain threats and prevent further exposure to your business.

Outsourcing managed EDR allows you to benefit from expert cybersecurity resources without the overhead of managing it in-house. Nortec’s dedicated EDR team handles monitoring, threat detection, response, and management, giving you peace of mind. With continuous coverage, our experts respond promptly to emerging threats, ensuring your systems remain secure at all times. This proactive approach saves you time and money while enhancing overall security resilience, freeing up your internal resources for more strategic tasks.

Yes, managed EDR is an essential part of maintaining compliance with industry regulations, such as GDPR, HIPAA, or PCI-DSS. Nortec’s managed EDR services include regular monitoring, detailed logging of activities, and reporting that can help demonstrate compliance during audits. Our solution ensures that sensitive data is protected, and any unauthorized access is quickly detected and addressed. By implementing managed EDR, you’re not only improving security but also reducing the risk of non-compliance fines and penalties.

Nortec’s managed EDR sets itself apart by offering a tailored, high-touch service with a focus on proactive threat detection and response. Unlike other providers who may rely solely on automated processes, we integrate human expertise with cutting-edge technology to ensure faster, more effective threat mitigation. Our team continuously monitors your environment, analyzes threats, and customizes defense strategies specific to your business needs. With Nortec, you gain a partner committed to not only preventing attacks but also improving your overall cybersecurity resilience.

Unlock Enhanced Security with Nortec’s Managed EDR

Monitor endpoints continuously to detect and respond to threats, ensuring proactive protection against cyberattacks.

Detect and isolate security incidents quickly, minimizing downtime with expert-managed EDR.

Perform regular risk assessments to identify vulnerabilities and strengthen your security posture.

Maintain compliance with regulations through detailed reports, monitoring, and incident documentation.

Integrate real-time threat intelligence and keep systems updated with the latest security patches.

Get a Quote from Our Managed EDR Services