IT Staff Augmentation

Augment your IT team with certified professionals and flexible solutions tailored to your business, ensuring every project stays on track and within budget.

Why choose Nortec for IT staff augmentation?

Stay compliant with tailored IT consulting for accounting firms.Annual IT reviews and compliance remediation included.

Filling IT skill gaps slows growth.

Get certified engineers on demand,

with 98% client satisfaction on project delivery.

Minimize downtime with rapid remote and on-site support.81% of issues are resolved in under 60 minutes each month.

Recruitment delays hinder progress.

Rapid onboarding ensures you meet deadlines,

with most requests filled in under two weeks.

Control cloud costs with targeted optimization.Our consulting identifies unused services,helping clients save on average 20% on cloud spend.

Scaling up for projects strains budgets.

Flexible, fixed-rate packages let you control costs,

with no hidden fees or long-term contracts.

Scale resources instantly without hardware investments.Flexible cloud infrastructure grows with your business.Capital-light model means no need for costly physical servers.

Lack of specialized expertise stalls innovation.

Access Microsoft-certified professionals,

with proven experience in cloud and security projects.

Get to know your support team by name and receive personalized, responsive assistance.No call centers or generic responses.

Staff absences disrupt operations.

Seamlessly fill temporary gaps,

with 24/7 remote support available for critical needs.

Request a Quote for our IT Staff Augmentation

Hear How IT Staff Augmentation Drives Real Business Results

“As the CEO of a public relations firm, I want to spend as little time as possible thinking about IT so we can focus more on the areas we excel in and better serve our clients. Working with Nortec has allowed us to do just that.”

Annie Pace Scranton

Pace Public Relations

“Going with the wrong managed IT services team put a damper on our operations, holding us back from success, and making challenges for our small team that simply didn’t need to exist. IT, after all, is central to our business’s work. Nortec was able to help us because they took the time to understand the challenges we were facing and how these problems were affecting our day-to-day operations.”

Healthcare Law Firm in Washington D.C.

“Nortec consistently provides a prompt, professional response to all our IT issues. They are reliable and friendly to work with and I highly recommend them for your businesses IT needs.”

Kathy Cain, Caliber Construction

Controller

“All I did was send a short, detailed email to the Help folks at Nortec… within a few minutes, my issue (a Sharepoint problem) was being fixed and I was able to view its completion in Teams. I’ve spent more time writing this review than I took explaining and getting my issue resolved. (It’s not my first interaction with Nortec; it’s the same result and feeling each time, however.) I know the rest of my company is pleased, too.

Judy Bolton

Mindbank Consulting Group

“My experience with Nortec has been nothing but good! From the beginning getting into the Microsoft O365 world and the ongoing changes that come with it, the ups and downs, they have been there for us..

Bob Drumm, I.T. Manager

Brookville Equipment Corp.

“The team at Nortec is always very quick to respond which is very helpful when you don’t have time to wait a long time. They seem to understand that a computer problem usually hampers your ability to work. The techs are always very helpful and knowledgeable and can usually fix your problem very quickly. Great team!!!

Lorna Soderberg

Manufacturers Standardization Society (MSS)

Our Clients

Detailed IT Staff Augmentation Services-Tailored to Your Needs

Our rapid onboarding process delivers certified IT professionals-whether you need help for a few weeks, months, or ongoing support. Every candidate is vetted for technical expertise, cultural fit, and relevant certifications. You receive a tailored shortlist based on your requirements, with the flexibility to adjust your team as projects evolve. We focus on minimizing ramp-up time and maximizing productivity from day one.

Access a broad range of IT skills, including cloud migration, cybersecurity, network management, and end-user support. Our talent pool comprises Microsoft-certified engineers and specialists experienced in modern workplace technologies. This ensures any gap in your in-house expertise can be filled quickly and reliably, so you avoid resource bottlenecks and project delays.

With flexible engagement options, you can scale your IT team up or down without long-term commitments. Choose from fixed-rate packages or custom project scopes to match your budget and needs. Nortec’s transparent process and predictable pricing let you control costs while maintaining access to top-tier talent.

All augmented staff integrate seamlessly with your team and processes, ensuring business continuity. Our professionals are trained to follow your internal procedures, report on progress, and communicate clearly. This minimizes disruptions, preserves your company culture, and keeps projects aligned with your standards and objectives.

Our commitment to quality is backed by a 98% client satisfaction rate and a proven record of delivering projects on time. Ongoing performance monitoring, regular feedback, and direct access to support ensure that you receive consistent, high-quality results throughout the engagement.

For critical needs, 24/7 remote support is available, ensuring your business stays protected and productive at all times. Whether you need after-hours help or rapid response to unexpected issues, our team is ready to step in, preventing downtime and safeguarding your operations day and night.

Key Metrics-Reliable Results and Proven Satisfaction

98%

Client satisfaction rate

98%

Helpdesk request response under 2 hours

99%

Issues resolved within 48 hours

IT Staff Augmentation

Bridge IT Skill Gaps-Stay Agile and Competitive

Bridge skill gaps and accelerate project delivery with IT staff augmentation. Gain access to a pool of certified professionals ready to support your unique needs, whether for short-term initiatives or long-term engagements. Nortec’s flexible approach ensures you stay productive, maintain operational continuity, and deliver on business objectives-without the overhead of permanent hires. Every engagement is tailored to your requirements and budget.

IT Staff Augmentation

Flexible Staffing That Delivers Results-When You Need Them Most

  • Immediate access to certified IT professionals-reduce recruitment time from months to days.
  • Seamless integration with your existing team-engineers adapt to your workflow and culture.
  • Flexible engagement models-scale resources up or down as project demands shift.
  • Expertise in cloud, cybersecurity, and support-cover every technical requirement.
  • Proven delivery record-98% of client requests resolved within project timelines.
IT Staff Augmentation

Keep Projects on Track-Without the Overhead of Permanent Hires

Focus on your business priorities while experts handle the technical workload. With Nortec, you maintain control over your IT strategy and outcomes, but gain the advantage of a reliable, responsive partner that understands your business environment and budget constraints. Experience high satisfaction, quick results, and transparent communications every step of the way.

Request IT Staff Augmentation Services Today

Gain IT expertise on demand and keep your business moving forward-no costly delays.

Request More Information
IT Support From Nortec Delivers Efficiency to WV Municipality
WV Municipality

With the hurdles that come from introducing new technology and solutions into cities, many municipalities have the approach, “If it ain’t broke, don’t fix it.”

Healthcare Law Firm Finds Ongoing IT Support With Nortec
300CS Law Firm Specializing in Healthcare

When their IT provider was acquired, this law firm faced delays, security risks, and poor service. Nortec stepped in with responsive support, secure infrastructure, and lasting solutions.

Drive Communications Success With Strategic IT Support
Pace Public Relation

After persistent email and access issues stalled their outreach, Pace Public Relations turned to Nortec for fast, strategic IT support that improved reliability, delivery, and daily operations.

How JLRG Cut Monthly IT Support Costs By 60_
Hank’s Oyster Bar

After persistent email and access issues stalled their outreach, Pace Public Relations turned to Nortec for fast, strategic IT support that improved reliability, delivery, and daily operations.

Nortec’s Help Desk Delivered for Lippe Taylor
Lippe Taylor

Frustrated by slow, unresponsive support, Lippe Taylor turned to Nortec for a 24/7 help desk, faster resolutions, and IT expertise that boosted productivity and enabled major tech upgrades.

Cloud Consulting From Nortec Centralizes IT For Van Metre Companies
Van Metre

Frequent outages and decentralized data led Van Metre to migrate to Azure with Nortec. The result: fewer disruptions, better security, streamlined management—and significant cost savings.

Proactive Managed IT Services Halts Law Firm Hack
Kresses & Piasecki Legal, P.C.

After a phishing breach, Nortec stepped in to stop the attack, restore security, and deliver ongoing IT support and cloud consulting—transforming how the firm protects its data.

Nortec Consolidates Infrastructure for Global Business Pharmerit
Pharmerit

After merging with two international firms, Pharmerit partnered with Nortec to consolidate IT systems, enable secure remote work, and support vaccine validation efforts worldwide.

Nortec Guides Schneider Downs Through Digital Transformation
Schneider Downs

Facing outdated systems and growing security gaps, Schneider Downs turned to Nortec to lead a seamless cloud migration. The result? Zero downtime, stronger security, and a full Microsoft 365 transformation—just in time for a remote work shift no one saw coming.

Security Industry Association (SIA)

After losing their IT director, SIA turned to Nortec for strategic guidance, cost savings, and a full Microsoft 365 migration—resulting in faster support, stronger security, and a 10x Secure Score boost.

Company outgrows IT support provider and looks to Nortec to take over
Brown Harris Wealth Management | No Tech Stress, Just Smooth Days with Nortec

For this financial services firm, managing technology was outside their expertise and an increasing source of stress. They turned to Nortec for tailored IT solutions, 24/7 support, and the security and compliance required in the highly regulated securities industry.

Upgrade IT Support Service Within A Static Budget
Atlantic Foods | Stronger Security, Smoother Operations with Nortec

When security worries started to weigh on their operations, Atlantic Foods team knew they needed expert help. Nortec stepped in with Microsoft 365, strengthened protections, and friendly, dependable support that made technology one less thing to stress about.

Frequently Asked Questions About IT Staff Augmentation

Access experienced IT professionals quickly and scale your team without the long-term commitment or expense of traditional hiring. IT staff augmentation lets you address project spikes, fill skill gaps, and keep critical initiatives on track. You benefit from:

  • Flexible staffing
  • Rapid onboarding
  • Cost control
  • Proven technical expertise
  • Direct access to certified engineers

You can adjust your IT resources as business needs change-whether for short-term projects, covering absences, or accelerating digital transformation. This approach provides:

  • Immediate access to specialized skills
  • Adaptability to project demands
  • Optimized resource allocation
  • Minimal disruption to operations
  • Alignment with your business goals

IT staff augmentation supports your in-house team by providing additional experts when you need them most. You gain:

  • Reduced recruitment time
  • Seamless integration with your processes
  • On-demand support for critical projects
  • Access to a pool of certified professionals
  • Improved productivity and project delivery

With IT staff augmentation, you maintain control over your projects and outcomes while eliminating the overhead of permanent hires. It enables you to:

  • Scale up or down efficiently
  • Focus internal resources on core initiatives
  • Accelerate project timelines
  • Leverage industry-certified talent
  • Stay within budget constraints

Augmented IT staff can handle a range of tasks, from infrastructure support to cybersecurity, cloud migration, or application deployment. You benefit from:

  • Broad technical expertise
  • Faster time to value
  • Coverage for hard-to-fill roles
  • Reduced project risk
  • Consistent, high-quality results