Nortec Communications
IT Services & Solutions
Pittsburgh Network Support
End Costly Outages and Downtime with Network Support in Pittsburgh
Maximize network performance with our IT network services in Pittsburgh.
Resolve frequent issues faster with network support backed by 99% ticket resolution under 48 hours.
Reduce rising IT costs with Nortec’s cost-effective and dependable network support services.
Prevent unauthorized access and intrusion with our robust network security services.
Ensure complete network alignment with tailored advice and insights from our computer network consultants.
Benefit from quick solutions with a guaranteed 2-hour response time from our Network Operations Center (NOC).
Request a Quote for Network Support Services in Pittsburgh
Clients Who Trust Us
Why Clients Trust Our Network Support in Pittsburgh, PA
See why our clients depend on us for network support and maintenance.
About Nortec’s Network Support
At Nortec, we pride ourselves on delivering exceptional network support services. We are a Microsoft Solution Partner, (Modern Workplace). This status and awards reflect our dedication and expertise.
Our Partners
Benefits of Choosing Our IT Network Services in Pittsburgh
Reduce IT Costs
Optimize your budget with our network support services designed for SMBs. Don’t stress over expensive IT payroll; we provide comprehensive solutions at a fraction of the cost.
Quick Issue Resolution
Experience fewer disruptions with our network support specialists. We resolve 81% of issues in under 60 minutes, ensuring your business remains productive and efficient.
Work with Certified Experts
Gain peace of mind knowing our computer network support specialists are Microsoft certified. We align your IT needs with business goals, providing expert network support you can trust.
Proven Network Support Specialists in Pittsburgh
Our team employs state-of-the-art tools and techniques to ensure your systems are running smoothly 24/7.
By continuously monitoring your network infrastructure, we detect and address potential problems early, reducing downtime and boosting productivity. Our guaranteed response time ensures critical issues receive immediate attention, minimizing impact on your operations.
With Nortec’s proactive monitoring, you can regain peace of mind and focus on growing your business.
offering crystal-clear voice quality, advanced features, and cost-effective solutions.
Our VoIP support includes full implementation, configuration, and ongoing management of your VoIP systems, ensuring seamless integration with your existing infrastructure.
Benefit from lower operational costs, enhanced collaboration, and increased mobility as your team communicates efficiently, whether in the office or remotely. We provide round-the-clock support to ensure your VoIP system runs smoothly at all times.
leading to frustrating downtime, reputational damage, and costs of up to $4.88 million.
Our network security services prevent these situations with:
- Endpoint protection
- Network security and monitoring
- Intrusion detection and prevention
- Next-generation firewall protection
- Anti-phishing and ransomware protection
Stay protected 24/7 with our comprehensive suite of network security services. Trust in our expertise to keep your business secure against evolving threats.
Our team designs and implements secure, reliable networks that deliver optimal performance, whether you have a small office or a large enterprise. We guarantee consistent coverage, robust security measures, and scalable solutions to grow your business.
Enjoy the benefits of secure and uninterrupted wireless access, enhancing collaboration, mobility, and productivity for your entire workforce.
Nortec’s specialists assess your specific needs to create a network architecture that ensures performance, security, and scalability.
From planning and design to full deployment and ongoing support, our solutions guarantee that your network infrastructure will grow with your business while ensuring reliable uptime, fast data transfer, and top-notch security, enabling your business to thrive.
Awards & Certifications
Why Our Pittsburgh Network Services Company is a Proven Leader
33 Years
Our experience providing superior IT network support
98%
Of network support requests responded to in under 2 hours
5,000
End users depend on our computer network support technicians
Maximize Your Connectivity with Network Support in Pittsburgh
Our network support services offer guaranteed response times and proactive assistance to help you return to work faster. With 250 companies supported, we ensure your needs are always covered.
In addition, our computer network support ensures rapid issue resolution. With 99% of tickets resolved in 48 hours, you’ll enjoy less downtime and more uptime to focus on reaching your business goals.
Our network security services keep your data secure to give you total peace of mind. Backed by a 95.4% customer satisfaction rating, we are fully committed to exceptional service.
Nortec Communications
Network Support Services in Pittsburgh
102 Broadway Street, St #410,
Carnegie, PA 15106
Comprehensive IT Solutions in Pittsburgh, Pennsylvania
Experience hassle-free IT management with our full suite of technology services.
With the hurdles that come from introducing new technology and solutions into cities, many municipalities have the approach, “If it ain’t broke, don’t fix it.”
When their IT provider was acquired, this law firm faced delays, security risks, and poor service. Nortec stepped in with responsive support, secure infrastructure, and lasting solutions.
After persistent email and access issues stalled their outreach, Pace Public Relations turned to Nortec for fast, strategic IT support that improved reliability, delivery, and daily operations.
After persistent email and access issues stalled their outreach, Pace Public Relations turned to Nortec for fast, strategic IT support that improved reliability, delivery, and daily operations.
Frustrated by slow, unresponsive support, Lippe Taylor turned to Nortec for a 24/7 help desk, faster resolutions, and IT expertise that boosted productivity and enabled major tech upgrades.
Frequent outages and decentralized data led Van Metre to migrate to Azure with Nortec. The result: fewer disruptions, better security, streamlined management—and significant cost savings.
After a phishing breach, Nortec stepped in to stop the attack, restore security, and deliver ongoing IT support and cloud consulting—transforming how the firm protects its data.
After merging with two international firms, Pharmerit partnered with Nortec to consolidate IT systems, enable secure remote work, and support vaccine validation efforts worldwide.
Facing outdated systems and growing security gaps, Schneider Downs turned to Nortec to lead a seamless cloud migration. The result? Zero downtime, stronger security, and a full Microsoft 365 transformation—just in time for a remote work shift no one saw coming.
After losing their IT director, SIA turned to Nortec for strategic guidance, cost savings, and a full Microsoft 365 migration—resulting in faster support, stronger security, and a 10x Secure Score boost.
Frequently Asked Questions About Our Network Support
Outsourcing network support comes with several advantages. It ensures you get access to industry experts, cutting-edge technology, and round-the-clock monitoring. This combination minimizes downtime and maximizes productivity.
Specialized providers like Nortec can also implement proactive measures to deter cyber threats, keeping your business data secure. Furthermore, outsourcing is often more cost-effective than maintaining an in-house IT team.
Our network support services also offer scalable solutions that grow with your business, ensuring you always have the support you need without overcommitting resources.
Response times can vary, but our network support services in Pittsburgh, PA, prioritize quick resolution of any issues. Typically, 98% of support requests are responded to in under 2 hours, and 99% of tickets are resolved in less than 48 hours.
Our team uses advanced monitoring tools and real-time alerts to identify and solve issues before they escalate. We aim to reduce downtime to an absolute minimum, so your business operations remain unaffected. Our Microsoft-matched Service Level Agreements (SLAs) will outline specific response and resolution times tailored to your needs.
We offer a comprehensive range of network support services to meet your specific needs. These include proactive network monitoring, cybersecurity measures, hardware and software management, and disaster recovery planning.
Our team can also assist with network design and implementation for new setups or upgrades. Each service is geared towards ensuring robust, reliable, and secure network operations.
Our network support services are tailored to fit the unique challenges of local businesses, ensuring seamless connectivity and performance that helps you maximize your productivity.
Our network support services are designed to complement, not replace, your existing IT team. We work collaboratively to fill any gaps and enhance your team’s capabilities. This allows your IT staff to focus on strategic projects while we handle routine maintenance, monitoring, and troubleshooting.
Integrating our services ensures that your business benefits from specialized expertise without overwhelming your internal resources. Our goal is to create a beneficial relationship that drives your business forward efficiently and securely.
Network security is our top priority at Nortec. We employ a multi-layered approach that includes firewalls, intrusion detection systems, and encryption protocols. Regular security audits and vulnerability assessments ensure that your network remains protected against emerging threats.
Our network security services are customized to address the specific risks faced by your business. Additionally, we provide ongoing employee training to ensure your team is aware of best practices and potential threats. This comprehensive approach helps safeguard your valuable business information from both internal and external risks.
Resolve Frequent Outages with Network Support in Pittsburgh
Address recurring problems quickly with network support that achieves 99% ticket resolution in under 48 hours.
Lower escalating IT expenses using Nortec’s reliable and cost-effective network support services.
Safeguard your network from unauthorized access and breaches with our powerful security solutions.
Achieve full network optimization through personalized guidance from our seasoned computer network consultants.
Experience swift resolutions with a guaranteed 2-hour response time from our Network Operations Center (NOC).
Request a Quote for Our Network Support Services in Pittsburgh
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