I am reading IT Savvy and so far it is pretty good! I came across a quote I liked regarding typical solutions when management is not pleased with their technology:
Fire the the CIO. If the firm just needs someone to blame, management may be inclined to bring in a new face. As with any senior management position, it’s possible that a firm has an ineffective CIO, but it’s often the case that the rest of the management team hasn’t embraced its responsibilities to define and implement effective business processes. Blaming the CIO may simply be one way for business leaders to abdicate accountability for IT.
– Peter Weill and Jeanne W. Ross
The entire management team needs to share in the responsibility of having technology integrated with business processes. This concept reinforces the need for communication, alignment and having an IT Plan!