BBH Revitalizes Infrastructure with Powerful Mitel VoIP System from Nortec

BBH Revitalizes Infrastructure with Powerful Mitel VoIP System from Nortec

Simplicity of Management, Powerful Feature
Set, and Reliability Are Key Benefits to
Renowned Health Organization

The Background

Baltimore Behavioral Health provides a mix of short-term, long-term and outpatient health services, including substance abuse and detoxification treatment The organization has been providing these life-saving and community -preserving services since 1978.

The Challenge

Baltimore Behavioral Health was growing in number and size. Faced with an outdated Panasonic telephone system, BBH decided it was time to take advantage of the network infrastructure already in place for the LAN and capitalize on the cost-savings, ease-of -use, and simplified management benefits of Voice over IP (VoIP).

The Solution

After reviewing solutions from 3COM, Cisco and Mitel, and evaluating them closely, Baltimore Behavioral Health decided on a Mitel IP system from Nortec, including switches, telephones, and software.

Benefits

The Mitel solution simplifies common administrative tasks, improves reliability with a distributed architecture, and gives employees powerful handset features that are tightly integrated with Microsoft Outlook.

For more information on Nortec, please contact us at georgeh@nortec.com.



Nortec Communications - Washington D.C