Unified communications offer an affordable solution to the modern demands facing companies in the Pittsburgh area for communication and mobility. Using unified communications systems, your team can share information and collaborate on their favorite devices and applications with complete availability and security. By empowering faster, safer connectivity, we bring teams together and propel businesses forward.
A Custom Approach to Unified Communications
We offer unified communications hosted on-premise, in the cloud and as hybrid solutions. Whether you’re looking to manage a feature-rich communications system onsite or you’re ready to take advantage of fully managed, unified communications as a service (UCaaS), Nortec can tailor a solution that meets your objectives.
Adaptable Phone Services
When your business strategy changes, you need a phone system that can adapt. Today’s platforms give you the ability to quickly add new users, add international calling capabilities or turn a smart device or computer into your office phone. This ensures you never miss a critical update and makes it easier for employees to communicate. On-premise and cloud-based solutions as a hybrid are available so you don’t have to choose between leveraging existing infrastructure and enjoying the affordability and scalability of the cloud.
Secure Business Chats
You don’t need to rely on cluttered inboxes to collaborate with coworkers or external partners. Within Microsoft Teams, you can securely upload and share files with anyone in your organization and invited users. Administrators have considerable control over permissions, and all documents are scanned for viruses, keeping your organization secure.
Modern Business Communication Tools
Solutions like Microsoft Teams, Mitel’s MiVoice Connect and MiCloud Connect are changing how Pittsburgh-area businesses work. The real-time collaboration features – like quickly sharing and editing documents in the cloud or while on a conference call – make it easier for teams to work together, gather information and communicate efficiently.
Whether in a chat or on a video call, employees can give feedback, share files, ask questions and provide project updates. Other ways solutions from Microsoft and Mitel support your business include:
- Streamline how teams chat, schedule, share documents and manage projects
- Efficiently communicate with colleagues whether in or out of the office
- Instantly schedule or join meetings
- Transform mobile devices into extensions of desktop phones
- Securely conduct high-quality video conference calls
- Quickly join conference calls without a lengthy dial-in process
How Nortec Helps Pittsburgh-Area Businesses
Nortec’s unified communications services help Pittsburgh businesses ensure the privacy of all communications on virtually any device or application without interrupting employee workflow or slowing down the speed of business. Our state-of-the-art unified communications can connect individuals from different offices, cities or hemispheres with unparalleled ease.
Regardless of your business communication endpoints, Nortec offers communication tools that can be integrated, including:
- Managed voice (including VoIP)
- Video conferencing
- Webinars
- Hosted email
- Instant messaging
- Desktop sharing
- Mobile and cloud apps
How Nortec Works With You
We have you covered. When we manage your IT, we take care of your technology so you can focus on your business. Our award-winning managed IT services power small and mid-sized businesses throughout Washington D.C., Pittsburgh, Philadelphia and Tampa with around-the-clock support and expertise.
Consultation
You describe where you are now, problems you’re experiencing and what you want to achieve.
Design a Solution
Using your goals and budget, we design a solution that aligns your IT to empower your business.
Better IT
Your IT friction is eliminated with our flexible solutions and responsive IT support, all at a price you can afford.
“We’ve been with Nortec since 1996. Thanks to their responsiveness and the bulletproof backup and recovery plan they had in place for us, we were able to recover in less than half a day when disaster hit.”
JESUS ROMERO, DATABASE AND TECHNOLOGY DIRECTOR, NPES
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