Managed Microsoft Teams

Your remote work and in-office communication and collaboration solution 

Microsoft Teams provides a simple, secure all-in-one platform for your workforce to communicate and collaborate anywhere around the globe. 

With so many features and capabilities, it’s almost impossible for companies to get what they need out of Teams without expert guidance. Nortec’s Managed Teams pairs you with our Microsoft experts who will configure, fully manage and support your Microsoft Teams for you making sure you get exactly the collaboration and communication tools your company needs.  

With Managed Microsoft Teams, You Access a Dynamic Solution that Supports Your Goals

The Nortec Managed Microsoft Teams is wraparound care for clients who have Microsoft Teams with an affordable, fixed price per user, per month. It means your workforce is trained on Microsoft Teams, has 100% remote-capable reliable IT support for their Microsoft Teams and expert advice from a Certified Microsoft Gold Partner. 

Our clients have enough to handle without trying to manage and configure Teams’ abilities as a robust phone system, file sharing, communications and collaboration all-in-one tool. With the Nortec Managed Microsoft Teams platform, we:

  • Procure correct Microsoft 365 and Microsoft Teams licenses for your users 
  • Create, add, move and delete accounts
  • Set up auto attendant, greetings and voice mail
  • Ensure Advanced Threat Protection (ATP) is enabled for Teams* 
  • Reset passwords on Teams-enabled devices using multifactor authentication
  • Troubleshoot desktop-related voice quality issues

*for organizations using ATP

Read more: Business Collaboration Tool Bake-Off: Microsoft Teams vs. Slack

+ Teams with Phone Integration and Advanced Calling Support

You can replace your office phone system with Microsoft Teams and have Nortec fully manage it for you. You’ll access all the benefits of Nortec’s Managed Teams plus: 

  • A fully operational phone system with 9-1-1 calling capabilities worldwide 
  • Meeting/conference room design and support 
  • Porting your current phone numbers (international and domestic) 
  • Design guidance, configuration and support of Teams and channels 
  • Troubleshooting for all voice quality issues

Read more: Anything Your Phone Can Do Microsoft Teams Can Do Better

Wrap-around Support for Microsoft Solutions

Nortec’s Managed Microsoft Teams is one of our managed Microsoft Solutions offerings. Here are a few other ways we can support you: 

Managed Modern Workplace – Complete support for Microsoft 365, including Microsoft Teams, email and desktop.

Managed IT Services – Our team of experts takes IT off your hands and proactively manages everything for you.

Data Center Managed Services – We ease budget strains from data storage and keep the flow of information moving smoothly. 

“Nortec’s recommendations have helped us navigate our rapid growth and successfully manage our remote devices to provide our clients with secure, reliable support. We chose them because, even though they are based out of Washington, D.C., we could not find another company with the depth of knowledge, expertise and level of support they offered us.” 

–Advicare, a Florida-based business

 

The  Nortec Difference 

Clients trust us because of our unparalleled expertise in deploying Microsoft solutions. We are a Certified Microsoft Gold Partner with multiple gold and silver competencies. To maintain these qualifications, our team must continually pass and adhere to rigorous standards, proving our ability to deliver Microsoft client solutions through exams, certifications and performance goals. We leverage our expertise to help clients select the right solutions, procure the right licensing, maximize their return on investment and use technology to reach their goals. 


Nortec Communications - Washington D.C